Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 2

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

Write a Review

210 Reviews of Jerry Pagliassotti

November 18, 2022

Dealership Rating
Employee Rating

My service writer was Jerry and he did a fantastic job. Scheduled me for a time that worked with my schedule. I waited at the dealership while the service was performed and they accommodated me with a pl More

by PETERSPETERS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

November 17, 2022

Dealership Rating
Employee Rating

Great Customer Service from Jerry and everything is always explained clearly. And I got a great promotional deal when I was there. Will continue to use this dealership. More

by LINKSMEDICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo

November 17, 2022

Dealership Rating
Employee Rating

Easy to call in for an appointment and easy drop off at the dealer same day More

by PTCRUISER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

November 16, 2022

Dealership Rating
Employee Rating

Jerry consistently provides great customer service and great communication - he's very responsive and always keeps us updated on our service and always gets the job done for us. More

by CERUTTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2022

Dealership Rating
Employee Rating

Service Is quite hasty and efficient. Tom is great and very informative. Clean public areas. More

by KAYLA.MACHINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo

November 07, 2022

Dealership Rating
Employee Rating

Great customer service from Jerry and the waiting area was very comfortable, great wifi and coffee! More

by JONGUERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 26, 2022

Dealership Rating
Employee Rating

He was great, and service was faster than promised. The dealership was very clean and a pleasure to wait at. Lots of places to walk to also. More

by IHVBRAINS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2022

Dealership Rating
Employee Rating

Love everything about my dealership. my service adviser Jerry P is exceptional. He covers everything with you so that you understand. More

by LUVTHESEATOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 21, 2022

Dealership Rating
Employee Rating

I took my cars to this dealership for more than ten years. always happy and satisfied with their service. Eric provides the best customer service every time. Thank you to all More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

October 18, 2022

Dealership Rating
Employee Rating

Jerry Pagliassotti is an asset to your organization. I consider myself Jerry's customer; he is truly a trusted advisor. I am grateful for Jerry's guidance and counsel. I will always come back for Jerry. More

by TREY.SWANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti

2
...