Jesse James

I purchased a vehicle from Mazda of South Charlotte, signed all finance documents, paid a $2,500 deposit, and was required to carry full coverage insurance. Ten days later I was told the loan would not signed all finance documents, paid a $2,500 deposit, and was required to carry full coverage insurance. Ten days later I was told the loan would not be funded and was ordered to return the car. Despite repeated requests, my deposit and insurance reimbursement have not been properly returned, and the dealership even had the vehicle towed without notice while still leaving the tag and insurance in my name—putting me at risk for liability. This dealership has shown zero accountability, little to no empathy, and left me without a car, out thousands of dollars, and missing work. Based on my experience and the many similar complaints already filed with the BBB, I strongly caution anyone from trusting Mazda of South Charlotte. More

Report | Print

An absolute disgrace. This team will lie and manipulate due to their incompetence and inability to do their jobs, which have cost customers $$$$. No apologies, no accounta This team will lie and manipulate due to their incompetence and inability to do their jobs, which have cost customers $$$$. No apologies, no accountability. DO NOT USE THIS DEALER. More

Report | Print

Awesome experience working with Taylor and Jesse at Mazda of South Charlotte. i highly recommend. of South Charlotte. i highly recommend. More

Report | Print

Highly recommend salesman Neal Knapp, no pressure and highly professional. Wish I could say the same for the rest of the team. If your preference is for an ostentatious atmosphere, go for it but I urge highly professional. Wish I could say the same for the rest of the team. If your preference is for an ostentatious atmosphere, go for it but I urge you to do your homework first! More

Report | Print