Jesse Thayne

Hamblett has performed his service very well. Had a difficult hand in trying to find the perfect GLE for us and come through with most of what we wanted. His very professional demeanor is a very Had a difficult hand in trying to find the perfect GLE for us and come through with most of what we wanted. His very professional demeanor is a very welcome asset for buyers along with the knowledge of the product and availability. We will seek him out on our next purchase. Thanks!! More

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Purchasing a car from Mercedes-Benz of OKC was a great experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael de experience. Top tier service! After a simple email query about the availability of a car I promptly received a custom video walk thru from Michael detailing everything about it. Once I arrived at the dealership later that day I was met by Michael and Derek who had the car ready. There was no pushy sales pitch just facts and details because the car sold itself. Derek was very knowledgeable about ever aspect of the car. He was quick to answer all the questions I threw at him. Working with Jerremy in the finance department his knowledge and professionalism made the transaction easy and painless. The week after purchasing the car I had the pleasure to experience working with the service department. I was getting the car tinted, 3m film applied and ceramic coated. Jesse kept me informed through the whole process and the turn around time was fantastic. When I got the car back it looked better than new. They even spotlessly cleaned the inside. Everything was perfect! Professional, knowledgeable and customer satisfaction across the board. Let’s be honest a Mercedes isn’t cheap but this team does not overlook any detail! Even their coffee is superb! I would like to thank the whole Mercedes-Benz team for their hard work and attention to detail! More

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Jesse Thayne was very rude and unfriendly. I drove 30 miles to drop off car. He lectured and argued with me for about minutes and I left without getting my car fixed. I will never be back. I plan on buy miles to drop off car. He lectured and argued with me for about minutes and I left without getting my car fixed. I will never be back. I plan on buying a new MB as soon as I get this one fixed and sell it. I will travel to Dallas where they will treat me like a human being. Unless you have a brand new car I would not use their Service Department. More

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We are an MB family currently with 4 MB vehicles. We like the no pressure buying experience. Jeremy is a pleasure to work with, very professional and really knows the operational details of each car. like the no pressure buying experience. Jeremy is a pleasure to work with, very professional and really knows the operational details of each car. Really appreciate their Covid-19 protocols which made me comfortable. If you are looking for luxury and performance you can’t go wrong at MB. More

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I brought in my 2016 C300 to Mercedes-Benz of Oklahoma City at the end of June 2020. I worked with Jesse Thayne and he was excellent. He listened and took precise notes of the concern I had for my vehicle City at the end of June 2020. I worked with Jesse Thayne and he was excellent. He listened and took precise notes of the concern I had for my vehicle. The process to get the work completed on my car ended up taking a few weeks, but Jesse called me and kept me in the loop every few days until my vehicle was complete. I am happy with my experience with the service department and will definitely be back. More

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Everything went very well. The guys met me as I drive in- knew who I was and directed me to my Service Manager. Dry professional and efficient. in- knew who I was and directed me to my Service Manager. Dry professional and efficient. More

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Jesse was helpful and the process was smooth and first rate as always. Thanks for the competent service and confidence in the repairs and work done! rate as always. Thanks for the competent service and confidence in the repairs and work done! More

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Service review Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Mercedes Benz is by far the best. More

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Service Department Had few issues with my car, called and made an appointment. Don’t like to take it in for one single thing because i have a busy schedule. When I met t Had few issues with my car, called and made an appointment. Don’t like to take it in for one single thing because i have a busy schedule. When I met the service advisor there, first thing he said “you have a long list” and then he went on to tell me about normal tear and wear, as if he was lecturing me. He was disrespectful on multiple levels. I am a MB type of a person and that was the first time I encountered such a poor service from MB. More

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Recall Service I received a recall notice on my 2020 GLE350. The staff at Mercedes Benz of OKC was able to get me in the next day to check things out, turns out ever I received a recall notice on my 2020 GLE350. The staff at Mercedes Benz of OKC was able to get me in the next day to check things out, turns out everything was fine and no repair was necessary. Thanks to everyone at the dealership for such prompt and professional service, and their lounge is wonderful. More

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