Jesse Wright

While the initial purchase felt quick and easy, issues that surfaced afterward completely changed my perspective. Unfortunately, the dealership proved to be untrustworthy once the paperwork was signed, an that surfaced afterward completely changed my perspective. Unfortunately, the dealership proved to be untrustworthy once the paperwork was signed, and multiple concerns were not handled transparently or in good faith. Within weeks, the vehicle displayed a coolant fault. BMW service further identified impact damage to the bumper and undercarriage, advising there is no reasonable scenario in which such damage would not have been known prior to sale. BMW also confirmed the car had three bent rims and a tire with a nail. Nick (finance) agreed these would be addressed, but that promise was not honored. I was asked to bring the car in over four times, and nearly every time I was told they hadn’t worked on it at all. Eventually, calls went unanswered, and I was left on hold repeatedly. Because of this, I can no longer recommend purchasing from this dealership. What seemed like a smooth transaction at first ultimately turned into a frustrating and disappointing experience. Their way of doing business feels unethical and place consumers at a disadvantage once the sale is complete. I strongly caution others to do extensive due diligence before purchasing from them or better yet, avoid Jidd Motors altogether. More

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We worked with Jesse to purchase a used Hyundai Santa Fe. He was a pleasure to work with. Friendly, calm and honest. He did not pressure us into anything extra and respected our time to think honestly about He was a pleasure to work with. Friendly, calm and honest. He did not pressure us into anything extra and respected our time to think honestly about a big purchase. When we did end up talking numbers, there were no mandatory add-ons like we've experienced with other dealers. Just tax, title and license and a clean and honest out the door price. I am also surprised at the other low star reviews I see here. I honestly got a good vibe and fairness from Jesse, his manager and others at Jidd. Brandon who works in finance was also a pleasure and honest. Car shopping is not a fun process ever. But Jesse, Brandon and his colleagues made it smooth. More

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First impression of this dealership was great. I purchased a 2025 vehicle from this dealership and within seven days all types of lights on the dash ignited.I called and spoke to my salesperson Je I purchased a 2025 vehicle from this dealership and within seven days all types of lights on the dash ignited.I called and spoke to my salesperson Jessie which informed me they would take care of it and to bring in in Friday. However, I Took the vehicle to the BMW dealership, they did a diagnostic of the vehicle took videos pictures all of that and upon looking at the video, they pointed out damage to the rear tire rods, which is the reason my stabilization chasis and drivetrain lights were illuminated. The advisor advised me that this damage would not be covered under warranty because it was DAMAGE and that the damage was so perfect and aligned that it was more than likely from tow hooks. I have not got the vehicle towed, I only used it to commute to and from work, I barely even driven the car. I called jidd motors Mitsubishi/Volume cars LLC back to explain this but however I was shut out and told that I would have to basically figure it out on my own even though they are well aware that this vehicle has been like this. I requested they’re service check as HAMZA the sales manager called it but he claimed they don’t do pictures and videos of the underbody like any other service center at a dealership does. I will get to the bottom of this for sure because there’s no way I just purchased this vehicle and already have to put over $2200 worth of work into it. Last but not least, they need that sales manager HAMZA was very rude to the point he clicked in my face! Do better because I’m not done writing reviews and reaching out to corporate for both Mitsubishi and volume carsLLC! More

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Nice price, friendly sales person, but the paperwork guy is quite rude. And the whole process is too long. is quite rude. And the whole process is too long. More

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Good experience, very helpful Jesse Wright was awesome and very helpful. Definitely would recommend Jidd Mitsubishi and very helpful. Definitely would recommend Jidd Mitsubishi More

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I had my car serviced last week 12/10/25 and the service department was prompt and answered all my questions. Thank you for such good service! department was prompt and answered all my questions. Thank you for such good service! More

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