Jessica Gauthier | Page 4

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear the entire team took great care of you! Exceptional customer service and communication are exactly what we strive for, and we truly appreciate your business and kind feedback.

Walt Massey Chevrolet Hattiesburg responded

Your review is completely unfair. This vehicle was very clearly advertised as a Wholesale to the Public, AS-IS vehicle. You were told it had problems that were not repaired by us and you had every opportunity to have it inspected by your own mechanic. You were well aware that the $6k price was significantly less than the $12k market value because of this. We thoroughly reviewed the three-page AS-IS disclosure with you which you signed saying you understood all this. You also claim the vehicle was sold with a salvage title which is not true. We allow the public to purchase vehicles we normally wholesale because some people just want a cheap car they can repair themselves. If the vehicle was in good condition it would have been sold for thousands more than you paid for it and you knew that. AS-IS wholesale vehicles are not eligible for returns regardless of the reason and we were VERY CLEAR about that during your purchase.

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your wonderful feedback, David! We’re thrilled to hear you had an exceptional purchasing experience and that Carrie made such a positive impression. Her kindness, caring attitude, and dedication to going above and beyond for her customers are exactly what make her such a valued member of our team. We’re also grateful for your kind words about our entire sales team and dealership. Your recommendation means a great deal to us, and we truly appreciate your trust and support. Thank you for choosing us, and we hope you enjoy your new vehicle!

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind words and continued loyalty! We’re honored to hear that our team — from sales to service — has provided such a friendly and positive experience for you. It truly means a lot that you’ve trusted us with your last two vehicle purchases and plan to continue choosing us in the future. We sincerely appreciate your support!

Walt Massey Chevrolet Hattiesburg responded

Thank you for the great review! We’re thrilled to hear Jessica was awesome to work with and helped you get a great deal on exactly what you were looking for. We’ll be sure to share your kind words with her. Thank you for choosing us!

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear Anthony went above and beyond to help you get the best deal and made such a strong impression. It means a lot to know you’d recommend visiting us in Hattiesburg before going anywhere else. We truly appreciate your trust and support!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind words! We’re so glad to hear you had a great experience with Jessica and our team. Your recommendation means a lot to us, and we truly appreciate your support!

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind words! We’re thrilled to hear that Jessica took great care of you and made the process smooth from start to finish. She truly goes above and beyond to find the best fit for our customers. We’ll be sure to share your feedback with her and the rest of the team. We appreciate you choosing Walt Massey and hope you enjoy your new vehicle!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear our team was friendly, helpful, and took great care of you. It’s also wonderful to know you appreciated our hours and the cleanliness of our facilities. We truly appreciate your support and look forward to serving you again!

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re so glad to hear Jessica helped make your car-buying experience such a wonderful one. It’s especially meaningful to know we could help get your family into a new car for your son. We truly appreciate your trust and your kind words!