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Jessica Montez
Jessica Montez at East Hartford Chevrolet

Jessica Montez

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
215 Reviews
4.7

215 Reviews

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215 Reviews of Jessica Montez

April 20, 2026

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Employee Rating

Removed and replaced the infotainment system. Reprogrammed and returned to like new. Was given great service More

by J.roark
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Apr 20, 2026

East Hartford Chevrolet responded

We appreciate you sharing your experience with the infotainment replacement and reprogramming. We’re happy to hear it feels like new and that our team delivered great service. Thank you for choosing us for your Buick Encore and please let us know if you need anything else.

April 14, 2026

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Chuck was so sweet to me! In fact, everyone there was so kind. Very thorough service! More

by DLF1964
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Apr 14, 2026

East Hartford Chevrolet responded

Thank you for the five star review. We’re glad our staff was so kind during your visit and that your Chevrolet received such thorough service. We appreciate you sharing your experience and look forward to assisting you again.

April 09, 2026

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Great communication from the service department. Quick and easy fix. Jessica was a great person to work with. More

by cwatty12
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Apr 09, 2026

East Hartford Chevrolet responded

It’s wonderful to hear our service team kept you informed and had your Colorado back on the road quickly. Jessica will be delighted to know her help made the process smooth. Thank you for trusting us with your service.

April 06, 2026

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My vehicle was in for routine maintenance. Jessica was wonderful and very pleasant and knowledgeable to work with. More

by kssmharris
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Apr 06, 2026

East Hartford Chevrolet responded

It's great to hear your GMC received dedicated care during routine maintenance. Jessica's friendly and knowledgeable support is something we enjoy providing. We look forward to serving you and your GMC again.

April 04, 2026

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Jessica does a great job making sure everything is thoroughly explained and I am always taken care of More

by James.Pierog
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Apr 04, 2026

East Hartford Chevrolet responded

Thank you for the five-star review and for recognizing Jessica. We’re glad she made every detail clear and ensured your Chevrolet Blazer received the care it needed. We look forward to your next visit.

March 20, 2026

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Jessica was very courteous and professional. The work took a little longer than I was told, but that was OK. More

by BOBPRIZ
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Yes
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Mar 22, 2026

East Hartford Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2026

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I was very irritated about the situation (I have rodent damage to my new car). Jessica realized it wasn't irritation with her but with the situation. She then sat with me and worked out a way for me to pay More

by MISSMELISSA1977
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Mar 16, 2026

East Hartford Chevrolet responded

Hearing how Jessica helped work through the unexpected rodent damage on your Chevrolet Trax and arranged service for your sister’s vehicle really brightened our day. We appreciate your trust in the repair process and are glad Jessica could support you both.

March 11, 2026

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Great Service , was able to get in and have an oil change with no appointment. More

by nwheeler1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 11, 2026

East Hartford Chevrolet responded

We appreciate the five-star rating. We’re glad we could fit in your Jeep Compass for an oil change without an appointment. Feel free to stop by next time your vehicle needs service.

March 10, 2026

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I always feel comfortable going to this dealership. Jessica makes the environment very inviting and the process easy. More

by MARIE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 10, 2026

East Hartford Chevrolet responded

We’re glad to hear that Jessica and our team made you feel comfortable and kept your Chevrolet Traverse service straightforward. Thank you for the five-star review and for trusting us with your vehicle.

March 06, 2026

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Great service and all employees are personable. Quick service and also offered me transport to and from work! More

by GIBSONRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 06, 2026

East Hartford Chevrolet responded

Thank you for highlighting how personable our staff was during your visit. We’re glad we could complete your GMC Sierra 1500 service promptly and arrange transportation that fit your work schedule. We look forward to assisting you again.

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