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Jessica Montez
Jessica Montez at East Hartford Chevrolet

Jessica Montez

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
290 Reviews
4.7

290 Reviews

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290 Reviews of Jessica Montez

July 11, 2026

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Employee Rating

The people are great communicators and very pleasant to deal with during a traumatic time. More

by DEBRAJAKERLIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Jul 11, 2026

East Hartford Chevrolet responded

We’re glad our team communicated clearly and made things pleasant during your difficult time. Thank you for trusting us with servicing your Chevrolet Silverado 1500.

July 08, 2026

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I have been going here for years and been happy with the cars I have been purchasing and the service . East Hartford Chevrolet does thorough work. They always let me know what is going on what needs to be d More

by dperrierjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

East Hartford Chevrolet responded

Thank you for your loyalty over the years and for sharing your experience with our thorough, respectful service. Jessica and the team are glad our clear communication and pressure-free approach during your Chevrolet service made a positive impact.

July 08, 2026

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They know what they're talking about. Experience was excellent thank you. My experience was excellent thank you very much More

by chevleith11
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Jul 08, 2026

East Hartford Chevrolet responded

It’s wonderful to hear that our team’s expertise made your Chevrolet Colorado service experience excellent. We’re glad everything went smoothly for you. Thank you for sharing your positive feedback.

July 07, 2026

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Working with this dealership has been nothing but easy. Always up front and honest. Fast and reliable service More

by Bryanna M
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Service Time
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Recommend Dealer
Yes
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Jul 07, 2026

East Hartford Chevrolet responded

Great to hear your Chevrolet Blazer service was fast, honest, and hassle-free. Jessica and our team appreciate your feedback and look forward to assisting you again.

July 03, 2026

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Very good customer service and repair shop. Good explanation’s of type of repair and prompt return of vehicle. More

by vinnie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Jul 03, 2026

East Hartford Chevrolet responded

We’re delighted our service department clearly explained the repair work and returned your Chevrolet 1500 so promptly. Thank you for the 5-star review. We look forward to assisting you again.

July 01, 2026

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The service was extremely good Customer service was excellent I would recommend a friend or my family to East Hartford Chevrolet anytime More

by pansy Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Jul 01, 2026

East Hartford Chevrolet responded

It’s gratifying to hear our service team provided such excellent support for your Chevrolet. Thank you for recommending us to your family and friends. We’re here anytime you need our assistance again.

June 28, 2026

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Pleasant. Informative, friendly and helpful. Best customer service and care. Outstanding team in the service department. More

by CHIEFRAB
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Jun 30, 2026

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 28, 2026

CHIEFRAB responded

Best customer service around. Jessica is extremely knowledgeable about my truck. She is friendly and kind when talking with you. The other Jessica is also very kind, friendly and helpful too. Very easy to get an appointment for service. Bought my truck there and will only get service on my truck there. I trust them to do the right stuff to keep my truck running smooth.

Jun 28, 2026

CHIEFRAB responded

East Hartford Chevrolet is not your typical dealership. Any dealer can sell you the same vehicle at roughly the same price. But what stands out east Hartford Chevrolet is the service department with 2 Jessicas there helping you make the right service decisions and making it very easy to schedule appointments, that is the difference. Outstanding customer service from the time you make your appointment to deciding the service needed to the time it is completed, you are treated professionally by professional service teams. So service is what makes East Hartford stand out and above other dealerships. Outstanding team.

June 27, 2026

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The staff were very friendly and courteous. With the waiting room being very clean and comfortable. More

by m.sadoski
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Jun 27, 2026

East Hartford Chevrolet responded

Thank you for mentioning our team’s friendliness and the clean, comfortable waiting room during your Chevrolet Colorado service. We appreciate your feedback and hope to assist you again soon.

June 27, 2026

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I am grateful for the professionalism and dedication towards service of the dealership, i was visiting Hartford from New York and had to leave my car there, however, Ms Montez made the process smooth an More

by Najiha.farooqi
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Jun 27, 2026

East Hartford Chevrolet responded

Thank you for trusting us with your Chevrolet Trax service while visiting from New York. Jessica and our team are pleased to have made the experience hassle free in Hartford. We appreciate your kind feedback and wish you safe travels.

June 25, 2026

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Employee Rating

Jessica was awesome right from the beginning assured me that the problem with my vehicle would be taken care of in a timely manner she was very friendly and knowledgeable More

by moose99.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Leone

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Jun 26, 2026

East Hartford Chevrolet responded

Thank you for sharing your positive experience with Jessica. We’re happy she provided friendly, knowledgeable assistance and kept you informed about your Chevrolet Suburban’s repair timeline. We look forward to assisting you again.

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