Jessica Theodore

Frank Myers Auto Maxx responded

Thank you for the fantastic review! We're delighted to hear that Jessica and Keith provided the kind of above-and-beyond service we strive for every day. Buying a vehicle should be exciting, not stressful, so we're glad they made the process easy, simple, and enjoyable for you. Congratulations on your awesome pickup truck! We truly appreciate your trust in our team and your kind words. If there's ever anything we can do for you in the future, please don't hesitate to reach out. Welcome to the Frank Myers Auto Maxx family, and enjoy every mile ahead!

Frank Myers Auto Maxx responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that Jessica made your experience such a positive one. She truly cares about helping our customers every step of the way, and it's wonderful to know that her dedication made such a difference for you. On behalf of Jessica and the entire Frank Myers Auto Maxx team, thank you for trusting us with your vehicle purchase. We appreciate your support and look forward to serving you again in the future. Enjoy your new ride, and welcome to the Frank Myers family!

Frank Myers Auto Maxx responded

Thank you so much for the kind words! Helping you and your husband find the RIGHT vehicle and not just any vehicle is exactly what Jessica is all about. I’m glad she was able to guide you both to a choice that truly fits your needs. I’ll make sure she sees this! We’re grateful you chose us and proud to welcome you both to the Frank Myers Auto Maxx family. If you need anything at all down the road, we’re here for you!

Frank Myers Auto Maxx responded

Thank you for sharing this. We really appreciate you! We believe car buying should feel exactly like that…guided, comfortable, and maybe even a little exciting along the way. I’m so glad our team was able to help you step into a nicer, newer vehicle and make the process a positive one. Welcome to the Frank Myers Auto Maxx family. We’re honored to be part of your journey!

Frank Myers Auto Maxx responded

Thank you so much for taking the time to share this. We truly appreciate it! Jessica cares deeply about making the process smooth, efficient, and actually enjoyable, so it means a lot to hear that you felt well taken care of from start to finish. I’ll be sure she sees your kind words. We’re grateful you chose us and proud to have you as part of the Frank Myers Auto Maxx family. If you ever need anything down the road, we’ve got your back!

Frank Myers Auto Maxx responded

Thank you for bringing this to my attention. I’m truly sorry to read that you feel this way about your experience with us. That’s never the impression we want to leave with anyone. We work hard to treat every guest with respect and professionalism, and it concerns me anytime someone feels otherwise. I also want to say that I take comments involving my name very seriously. However, I don’t see a name or any specific details attached to this review, which makes it difficult for me to look into what may have happened. I would genuinely appreciate the opportunity to better understand your concerns and address them directly. Please reach out to me personally at 336-831-0656. If I’m unavailable when you call, leave a message and I will return it as soon as possible. I want to hear your side of the story and see if there’s a way to make this right. Respectfully, Tracy Myers Owner, Frank Myers Auto Maxx