Jessica Washer | Page 11

I have been leasing cars at this dealership for about 15 years mainly from the same salesman. I have obviously satisfied and will continue to return depending on the price. years mainly from the same salesman. I have obviously satisfied and will continue to return depending on the price. More

by BYRON.CHANDLER Verified Customer Verified Customer

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Jessica was great! !! Friendly, able to order parts for a recall on my vehicle and thorough. Great service and I would recommend!! !! Friendly, able to order parts for a recall on my vehicle and thorough. Great service and I would recommend!! More

by kimberly_smith85 Verified Customer Verified Customer

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Jessica is an amazing customer service representative. She anticipates what a customer needs and is very responsive to my requests. I will always ask for her. She anticipates what a customer needs and is very responsive to my requests. I will always ask for her. More

by lands12 Verified Customer Verified Customer

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Jessica was wonderful. Helpful, knowledgeable, and with great communication skills. She called frequently to give me updates as my vehicle moved through the necessary Helpful, knowledgeable, and with great communication skills. She called frequently to give me updates as my vehicle moved through the necessary processes. G More

by jzarzecki Verified Customer Verified Customer

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I don’t know what to say. I work in the medical field and I treat people with kindness and respect and I just don’t feel that when I come here. I feel like I’m nothing but a n I work in the medical field and I treat people with kindness and respect and I just don’t feel that when I come here. I feel like I’m nothing but a number. I’m not heard. I told the service department that I had a REPAIR light that kept coming on. They did an oil change They did an oil change. I spent two hours waiting patiently just to have see my internal repair light come on. Overall, I just haven’t had a good experience with Honda and it’s unfortunate because I used to work here when I was very young. It had a reputable name back then. I’m thankful for smart cars. I think this is gonna be the end of the era where our cars will tell us the problems. More

by Peaches Verified Customer Verified Customer

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Too much upselling. Go for oil change and they come back “needed items generally around several hundred dollars”. Go for oil change and they come back “needed items generally around several hundred dollars”. More

by likes2travel Verified Customer Verified Customer

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Everyone is very friendly and helpful. Everything was thoroughly explained with all estimate prices included. Everything was thoroughly explained with all estimate prices included. More

by dett1161 Verified Customer Verified Customer

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Pleasant and efficient to work with. Both Jessica and Joe C. Were very responsive to my needs Both Jessica and Joe C. Were very responsive to my needs More

by kvmeckert Verified Customer Verified Customer

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I've taken my Ridgeline in twice. The first time was for the first scheduled maintenance. I waited four hours in the lounge. The second was the other day. The vehicle kept tu The first time was for the first scheduled maintenance. I waited four hours in the lounge. The second was the other day. The vehicle kept turning off at stop lights and then one morning would not turn on. I took it in and described the problem. The two people who serviced me said that it is likely a "battery issue". They changed the battery. Today, my Ridgeline died twice at stop lights again...no change. Looks like they should not have pre-diagnosed "battery problem" so quickly. Jessica is a positive person to work with. More

by cllbarca Verified Customer Verified Customer

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Great service. Excellent work. The mechanic was very thorough and competent and did an excellent job explaining his findings. A+ Excellent work. The mechanic was very thorough and competent and did an excellent job explaining his findings. A+ More

by judsonbailey Verified Customer Verified Customer

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