Jessy Barrientos

The service advisor greeted me when I arrived n proceeded to process the paperwork so my truck could get serviced n the advisor texted me to inform me that if any problems came up I would receive a text. to process the paperwork so my truck could get serviced n the advisor texted me to inform me that if any problems came up I would receive a text. More

Report | Print

The service advisor did a great job on informing me on what was being done to my truck what was being done to my truck More

Report | Print

Thank you for your wonderful service. I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me. I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me. More

Report | Print

The service was great fast efficient. Team members look out for me thw way I liked. Awesome. Team members look out for me thw way I liked. Awesome. More

Report | Print

These guys roll out the red carpet for you, even if it's just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn't be happier with the move. More

Report | Print

I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keeping me on schedule while my car was being serviced. Throughout the day, I received regular updates on the progress, which gave me peace of mind. The technician even sent a personalized video showing the work being done, which was incredibly transparent and reassuring. Best of all, the repairs were completed right on time as promised. The professionalism and customer care were top-notch, and I’ll definitely be returning to Sam Pack Chevrolet for any future service needs. Highly recommend! More

Report | Print

Jesse was very knowledgeable and courteous. I would recommend this dealer to friends and family - Joe I would recommend this dealer to friends and family - Joe More

Report | Print

Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

Report | Print

Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. Communication could be better service advisor to service advisor. Overall was good. More

Report | Print

Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicia their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicians, excellent customer waiting area. By far, this location/dealership is one of the best in terms of service and support. More

Report | Print