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Jesus Pena
213 Reviews
Jesus Pena is a highly experienced Service Advisor at Chase Chevrolet, where he has been a valued member of the team since January 2006. With a strong background in customer service and the ability to speak both English and Spanish, Jesus is able to effectively communicate with a diverse range of customers and provide them with exceptional support. Throughout his time at Chase Chevrolet, Jesus has demonstrated his dedication and commitment to his work, starting in the Quick Lube department before eventually moving to the main service drive. In his free time, Jesus enjoys soccer and spending time with his family. With his passion for service and his commitment to excellence, Jesus is a valuable asset to the Chase Chevrolet team.
Read moreDealership Experience
20 yrs, 7 mos
Languages Spoken
English
Spanish
213 Reviews
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213 Reviews of Jesus Pena
Verified Customer
January 14, 2024
Jesus is a great human being & tries to be helpful. It's not just Jesus. I have dealt with service 4 times. All 4 times I had issues. It's either they don't communicate it's ready, don't communicate pa It's not just Jesus. I have dealt with service 4 times. All 4 times I had issues. It's either they don't communicate it's ready, don't communicate parts are in, etc. I have been called & told to pick up my truck but they didn't say what time they closed so I get there at 5:10pm & it's closed. I've been told they would set up an appt but when I call they don't. It is poor communication. Also with paying on this last occasion they tried charging me twice. I paid for oil change with cash and 2 weeks later I go back for the mirrors & they say I owe $176 again. I say I paid. No you didn't. She goes get last & lady literally has to shuffle thru piles of paperwork to find I paid, which I did. This happened twice. I have called my salesman & reported tear issues 3 different times bc I may not buy from them ever again with how I have been treated. More
by NOTCALI
Other Employees Tagged: Jesus Pena
December 29, 2023
Took 3 months to get truck back Had issues getting my service records so it delayed warranty work and still got charged for a new battery So under warranty still cost my $300 service records so it delayed warranty work and still got charged for a new battery So under warranty still cost my $300 More
by Gregbusinger1088
Other Employees Tagged: Jesus Pena
December 29, 2023
My car was in shop 3 days poor communication He doesn't respond to calls for several hours. I came in to pick my car up and told not ready. Should of received call inconsiderate of my time respond to calls for several hours. I came in to pick my car up and told not ready. Should of received call inconsiderate of my time More
by Tony@Bevohn.com
Other Employees Tagged: Jesus Pena
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