Jewell Runnels | Page 10

The place was clean, the vehicles were organized clearly. Our sales lady was extremely professional and helpful for looking for our daughters first car! Our sales lady was extremely professional and helpful for looking for our daughters first car! More

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Jewell Runnels was very helpful and got a very good deal for my daughter’s first car. She was very professional and worked out our budget. We came looking at a Hyundai Elantra and ended up with a better car for my daughter’s first car. She was very professional and worked out our budget. We came looking at a Hyundai Elantra and ended up with a better car than we expected! More

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Jewell Runnels was amazing. She was super sweet, answered all of our questions. She treated us like family. I would definitely buy another vehicle from Jewell and Allen Turner H She was super sweet, answered all of our questions. She treated us like family. I would definitely buy another vehicle from Jewell and Allen Turner Hyundai. More

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Truly the best car-buying experience we’ve ever had! We cannot thank the team enough—Jewell Runnels, Domonic Haymend, Michael Whelan, James Pawer, and Morgan Waguespack—for going above and beyond to We cannot thank the team enough—Jewell Runnels, Domonic Haymend, Michael Whelan, James Pawer, and Morgan Waguespack—for going above and beyond to help us find the perfect vehicle for our family. From the start, they treated us with genuine kindness and patience. They listened to what we were looking for, walked us through every option, and made sure we felt confident in our choice. They weren’t pushy at all, just helpful, honest, and incredibly supportive. What really stood out was their dedication. They stayed late, well past closing time, just to make sure everything was taken care of and we didn’t feel rushed. That kind of commitment and customer service is so rare these days, and it meant a lot to us. We came in thinking we wanted one thing and ended up driving away in something even better thanks to their expert guidance. The whole process was smooth, stress-free, and actually enjoyable—yes, enjoyable! If you’re looking for a dealership that genuinely cares and will treat you like family, this is the place. We’re so grateful for the entire team and will absolutely be recommending them to everyone we know. More

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I had an outstanding experience at Allen Turner Hyundai and I can’t thank Jewell Runnels enough for everything she did. I came in with a tough situation, trading in two upside-down vehicles, and despite a and I can’t thank Jewell Runnels enough for everything she did. I came in with a tough situation, trading in two upside-down vehicles, and despite a few early hiccups, she got me into a 2024 Chevy Colorado that had everything I wanted and more. Jewell was patient, professional, and truly listened to what I needed. She never made me feel pressured or rushed, and she stuck with me the entire time. I had visited other dealerships before this, but none of them were willing to put in the effort like Jewell did. I also want to thank the amazing management and finance team — Dominic Haymond, Michael Whelan, James Power, and Morgan Waguespack. I know my situation wasn’t easy, but you all worked so hard behind the scenes to make this deal happen and I’m incredibly grateful for that. This wasn’t a quick or simple sale, but it was absolutely worth it. If you’re looking for a team that genuinely cares and will go the extra mile to help you, ask for Jewell Runnels at Allen Turner Hyundai. She’s the real deal. More

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I worked with Jewell R to help me find an SUV for my business. She met me at my car, and quickly had me ready to test drive the vehicles I had picked out. She was great to talk to on the phone, and ev business. She met me at my car, and quickly had me ready to test drive the vehicles I had picked out. She was great to talk to on the phone, and even better to deal with in person. More

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Super easy process and easy to work with. Jewell was awesome! Will be back for my next vehicle. Jewell was awesome! Will be back for my next vehicle. More

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Initially went in with the intent to look at a certain vehicle. About 20 minutes prior to appointment time for this vehicle received a text stating it was out on loan. We were already on the way. So we we vehicle. About 20 minutes prior to appointment time for this vehicle received a text stating it was out on loan. We were already on the way. So we went, unfortunately. Cue the yo-yo sale. We were told we were approved for financing from Gulf Winds by Morgan, financing was never a concern as my spouse has an almost 800 credit score and we have low debt to income ratios so perfect. We check the mail and find a denial letter from Gulf Winds, dated the same day we purchased. We have now had the car about two weeks, even went back in post purchase, was never told We were never approved. Now I know dealers will often do spot sales without financing secured but that was not ever discussed. We were point blank told we were approved and where from. Now financing fell through, the car had already had mechanical issues (sensor out and dash lights popping up), and when we reached out to the sales woman we used she did not respond. At this point, they can have this car back, I’ll take the trade and down payment back. Currently debating on filing a complaint with Florida Department of Highway Safety and Motor Vehicles as they have a portal for this. We bought a car from Ford about a week after this ordeal, zero issues. Smooth. No financing issues. Nothing. Save the headache, buy elsewhere. More

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Easy to work with. Responded to all my requests. Showed all the vehicles at my request to make the best decision. Responded to all my requests. Showed all the vehicles at my request to make the best decision. More

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I updated this review to reflect the absolute lack of professionalism shown in the month since I have purchased this vehicle. Not only did it have multiple hidden issues suck as water leaking into the pa professionalism shown in the month since I have purchased this vehicle. Not only did it have multiple hidden issues suck as water leaking into the passenger floorboard and overfilled tires to mask tpms sensor failures, we are also being given the runaround on our trade in. The loan for the trade has still not been paid, and when attempting to call and inquire we have been hung up on repeatedly. The one time we were able to speak with someone, they told us it that it was because they had not recieved payment from the financing company. The trade was accepted on the 19th of July, and when we initially called to inquire, they told us that they had not submitted the paperwork, and did not do so until ar least the 4th of August. That doesnt seem like an issue with the bank, but more of an issue with the dealerships lackluster and untimely business practices. As of the 19th of August, exactly one month later, I still have not had the loan on our trade paid off, and will be forced to continue paying on a vehicle in their possession or else my credit is negatively affected. After the initial issues we had, we asked to return the vehicle and regain possession of our trade in, but our salesperson Jewell responded with an absolutely smug attitude "wishing us luck" with our new vehicle because it would not be possible to cancel the purchase, even with them in violation of the contract. Once my wife changed her review to accurately reflect the situation, she contacted us several times begging for her to change her review. More

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