Jhonger Javier

Courtesy Mitsubishi responded

Thank you for the five-star rating and for noting our polite team, quick service, and comfortable waiting area. We look forward to welcoming you back for your Hyundai Santa Fe Sport’s next service.

Courtesy Mitsubishi responded

Your feedback about the short wait and comfortable waiting area shows how our service department strives for both efficiency and comfort. Hearing that our team’s courteous approach and prompt service met your expectations means a lot to us. We look forward to welcoming you back.

Courtesy Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Courtesy Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Courtesy Mitsubishi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Courtesy Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mitsubishi.

Courtesy Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Courtesy Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Courtesy Mitsubishi responded

Thank you for your feedback and for your kind words about our team. We’re glad to hear that everyone was friendly and easy to work with. We do apologize for the inconvenience you experienced with the online reservation system. We understand how frustrating it can be to schedule an appointment online only to arrive and have to provide your vehicle information again. We appreciate you bringing this to our attention, as feedback like this helps us identify areas where we can improve the Guest experience. Thank you for choosing Courtesy Mitsubishi, and we hope to provide you with a smoother experience on your next visit.

Courtesy Mitsubishi responded

Your comments about our friendly and informative approach reflect our commitment to attentive service. Jhonger and our service team appreciate your kind words and look forward to servicing your Mitsubishi Mirage G4 again.