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Jiana Alvarado

Overview Reviews (16)

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Jiana Alvarado

Jiana Alvarado | Page 2

Sales Consultant

J.C. Lewis Ford Pooler

501 Memorial Blvd
Pooler, GA 31322

Bilingüe

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5.0

16 Reviews

Bilingüe

Overview Reviews (16)

5.0

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Jiana Alvarado

April 26, 2024

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Very nice people, not pushy, clean location, accommodating to my wants, BUT… I spent $80K on a new vehicle, could’ve used a cup of coffee. While we were waiting for them to pull a test vehicle a accommodating to my wants, BUT… I spent $80K on a new vehicle, could’ve used a cup of coffee. While we were waiting for them to pull a test vehicle around we said we needed some coffee, they confirmed the Starbucks is around the corner. I spent $80K and they couldn’t even tint the front windows for me, not even a Yeti cup. I asked for a couple free oil changes and they looked at me like I asked for a free car. Every time I told them I needed to leave to get my daughter down for a nap, they said “this’ll only take 2 minutes”, and an hour and a half later we were still there. The people are nice, but their customer experience is sorely lacking. The little things will always matter more to customers, they need some work there. More

by Kristopher Willson

Verified Customer

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May 03, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you with the very best in service. I would like the opportunity to talk to you more about the situation. Please contact me directly so we can work on this together. Ted Hershey Director of Customer Experience Savannah Ford 21B209/ 04927 | Lincoln 21A217/ 11472 | Mazda 24013 Statesboro 21B785/ 06431 Hinesville 21B649/ 08110 Pooler 21B130/ 07909 W 912.629.9363 | C 912.856.9194 | WWW.JCLEWIS.COM

April 25, 2024

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amazing experience in a process to get my new car, thank you for all crew especial mention to jiana good sales person you for all crew especial mention to jiana good sales person More

by RAJOCASTI84

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Abby

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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thanks for taking the time to share your great feedback with us! We can't wait to share your compliments with our team. Congratulations on your new Vehicle We truly appreciate your support and hope to work with you again soon.

April 25, 2024

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It was nice meeting you all. Thank you for your kindness. Will you talk again Thank you for your kindness. Will you talk again More

by evelynhamilton4

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Justin Mastronardi, Meghan Faith O'Reilly, Alana Harris, Alex Miller, Jacob Carter, Corey Sears, Sam Surrency, Tori Ogden

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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thanks for your recommendation and kind comments. We're happy to know of your satisfaction and we look forward to the next time we can work with you.

April 23, 2024

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Knowledgeable, professional, personable, and a delightful group of people to work with. Would highly recommend Alex and Jiana for any need anyone may have. group of people to work with. Would highly recommend Alex and Jiana for any need anyone may have. More

by terrydbolen

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Miller , Luke in Finance 5 stars

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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless.

April 21, 2024

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I was very impressed with how smooth everything went I could not be any happier could not be any happier More

by burtbell54

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jacob Carter

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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

April 18, 2024

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Great customer service, great people to work with. I had a specific deal in mind and they did everything possible to make it happen! Will definitely continue to work with them in the future! I had a specific deal in mind and they did everything possible to make it happen! Will definitely continue to work with them in the future! More

by Phillipj320

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Miller

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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Please keep us in mind for your future auto needs as our team is always here to assist you.