Jillian Cook

Although I did not purchase from Lexus, I was very impressed with the dealership and staff. My dealings with Jillian Cook were exceptional. From the moment I met her, her optimism and helpfulness we impressed with the dealership and staff. My dealings with Jillian Cook were exceptional. From the moment I met her, her optimism and helpfulness went above and beyond. There was no question she didn’t know the answer to. It was a miserable rainy day and with a smile she still did not hesitate to venture out to the lot to bring cars out for me to see. She was truly interested in trying to find exactly what I was looking for. I was. Rey impressed with her professionalism and would not hesitate to recommend her to anyone in the market for a car. More

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Just received our 1st Lexus ( NX 350 ) On the way home we noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this d noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this dealership. More

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Jillian and the Lexus of London team were incredibly kind, professional, and transparent. Smooth process, great communication, and the vehicle was clean, safetied, and well reconditioned. Highly recomme kind, professional, and transparent. Smooth process, great communication, and the vehicle was clean, safetied, and well reconditioned. Highly recommend! More

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Jillian was awesome, she went above and beyond to assist me in trying to locate a vehicle. She was extremely professional and caring. Although I could not buy my car at this location due to the vehicle that me in trying to locate a vehicle. She was extremely professional and caring. Although I could not buy my car at this location due to the vehicle that I wanted, was not in stock. I will bring my new Lexus to be serviced at this location. Cheers 🤙 More

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I recently purchased a vehicle from Jillian, and I couldn’t be happier with the process. From the start, she was incredibly patient, professional, and never made me feel pressured. Shortly after ta couldn’t be happier with the process. From the start, she was incredibly patient, professional, and never made me feel pressured. Shortly after taking the car home, I noticed a small scratch in the paint. While it was a bit disappointing at first, Jillian and the team at Lexus of London handled it perfectly. They took the car back immediately, kept me updated throughout the repair, and the final outcome is flawless—the car looks brand new again. It’s easy to give a good review when everything goes perfectly, but you really see the quality of a salesperson and dealership by how they handle small issues. I highly recommend asking for Jillian if you want someone who truly stands by their customers even after the sale is final. More

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Jillian was very knowledgeable and a pleasure to deal with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of Londo with. She has a great personality and willing to go the extra mile to make our experience an awesome one. She’s a great asset to the Lexus of London family More

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Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

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Jillian is great to work with. Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in No Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in November! Lexus of London as a dealership is outstanding, over the past decade, the most recent two vehicles acquired brings us up to 4 from this dealership. More

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Was very impressed with everyone I met at Lexus of London. Very professional operation. Jillian represents your business very well. London. Very professional operation. Jillian represents your business very well. More

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Top quality service from Lexus of London Staff. They know what it means to give customers high quality service. Jillian is perfect example of someone who goes out of their way to make sure all your They know what it means to give customers high quality service. Jillian is perfect example of someone who goes out of their way to make sure all your needs are met and make you comfortable. Keep it up. More

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