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Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
402 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

4.9

402 Reviews

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402 Reviews of Jillian Manning

May 27, 2026

Dealership Rating
Employee Rating

Always friendly and helpful. Easy to schedule appointments . Service is quick and professionally well done. More

by gdeasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse, Vicky King, Brittney Lasure

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May 28, 2026

Mountaineer Honda responded

Thank you for sharing how straightforward scheduling was and how friendly our team was while servicing your Honda Pilot. It’s great to know the work was quick and professional. Thanks again for choosing us for your Honda service. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

May 22, 2026

Dealership Rating
Employee Rating

Jillian is always helpful, responsive and easy to work with every time my car is in for service. More

by jeremiahsjones
Recommend Dealer
Yes
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May 23, 2026

Mountaineer Honda responded

We’re pleased to hear Jillian’s helpful and responsive approach makes servicing your Honda smooth each visit. Thank you for the five star rating and your continued trust. We look forward to assisting you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

May 19, 2026

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Employee Rating

Good job. Took a little longer than expected and would have preferred technical left stuck seat unlatched. More

by dilbert2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Mountaineer Honda responded

Dilbert, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 30, 2026

Dealership Rating
Employee Rating

Very respectful and helpful concerning what the service department felt werethe needs of my car. More

by linmcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Mountaineer Honda responded

Thank you for sharing your experience. We’re glad Jillian and our service team provided helpful guidance and treated your Honda HR-V with care. We hope to assist you again soon. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 25, 2026

Dealership Rating
Employee Rating

Diagnostic test done and they were wrong I think I got ripped off!! Paid $165.00 for testing then said 6000 for service that was done a year ago!! Beware especially if you’re a female. Tried to rip me off More

by pjham1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 30, 2026

Mountaineer Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 24, 2026

Dealership Rating
Employee Rating

They did a great job with my car and were very helpful with a warranty mistake that was made in the past. More

by jenjenbookfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse, Vicky King, Brittney Lasure

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Apr 25, 2026

Mountaineer Honda responded

Thanks for giving us the chance to make things right with your warranty. We’re pleased the Civic service met your expectations and that we could sort out that past error. We look forward to caring for your car again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 19, 2026

Dealership Rating
Employee Rating

The service department is super helpful and friendly. They always make sure that Ian comfortable and any question is answered right away. Thanks More

by seziems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis

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Apr 19, 2026

Mountaineer Honda responded

It’s great to know our service department kept you comfortable and responded to every question right away. Thank you for trusting us with your Honda CR-V’s service. We look forward to seeing you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 17, 2026

Dealership Rating
Employee Rating

This makes our second Honda that we have bought from Mountaineer Honda. We have never had a problem with them. Amanda Medina was very nice and helpful. She is a go getter. She is a good asset to the com More

by browneies737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Sierra Everson, Larry Drake, Vicky King, Franklin Priester, Barry Brand, James Kirk , Amanda Medina salesperson, Curtis in service dept

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Apr 17, 2026

Mountaineer Honda responded

Thank you for choosing Honda again for your new Ridgeline. We’re delighted our team provided friendly, helpful service and appreciate your ideas on extended support. Enjoy the ride and feel free to reach out any time. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 13, 2026

Dealership Rating
Employee Rating

Vicki was very kind and listened to my needs. She explained everything that needed to be explained More

by TAMICARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King

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Apr 13, 2026

Mountaineer Honda responded

We’re pleased our team’s attentive service and clear explanations during your Honda service visit met your needs. Thank you for sharing your experience, and we look forward to assisting you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 13, 2026

Dealership Rating
Employee Rating

She was great and so is mountaineer honda. I would buy a car with them just for their service. More

by wolfedorwinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse, Vicky King, Brittney Lasure

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Apr 13, 2026

Mountaineer Honda responded

We’re thrilled to hear our service left such a strong impression. It means a lot that you’d choose us again for your Honda needs. We appreciate your trust and look forward to supporting you in the future. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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