Jim Burns
Jim Burns at Camden Chevrolet

Jim Burns | Page 10

Sales Manager

Camden Chevrolet

260 W Main St
Camden, TN 38320

Contact Me
4.8
101 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

35 yrs, 5 mos

4.8

101 Reviews

Write a Review

101 Reviews of Jim Burns

July 13, 2023

Dealership Rating
Employee Rating

I trust Jessie Dreaden and Jim Burns to make sure I am taken care of. They are both great to work with. The only problem I have ever had with this dealership is the service department. I had some work do More

by laddw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Dreaden, Josh Hopkins

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet . Thank you so much again for your feedback! We hope you have a great day!

June 26, 2023

Dealership Rating
Employee Rating

Service was great , very professional, everything went smooth in very little time. Couldn’t have asked for anything to be any better. More

by sdreaden1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessie Dreaden, Josh Hopkins

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 24, 2023

Dealership Rating
Employee Rating

Service Mgr. Bad Attitude(Frankie) Service advisor{Dakota) Great- went out of his way to make it a pleasant experience More

by brentsmithautos
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dacota Williams , Spencer Dudley, Ashley Hooper, Josh Hopkins, Franky Logan, Kelsey Pierce, Jimmy Stigall

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 23, 2023

Dealership Rating
Employee Rating

No hassle and very professional…great to work with! Would defiantly recommend to my friends. More

by darren.geuss
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Glenn, Josh Hopkins

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 14, 2023

Dealership Rating
Employee Rating

Good overall experience. Staff was very courteous. Will go back for all my service needs. More

by andrew3266.aw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dacota Williams , Spencer Dudley, Ashley Hooper, Franky Logan, Kelsey Pierce

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 10, 2023

Dealership Rating
Employee Rating

Camden Chevrolet is a great dealership to work with and their sales dept. goes beyond to help you. More

by jackiesb6150
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Batte , Spencer Dudley, Ashley Hooper, Josh Hopkins, Kelsey Pierce

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 07, 2023

Dealership Rating
Employee Rating

Jim Burns and Salesman Marty were very helpful and saw that I bought the right vehicl. More

by jackiesb6150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Batte , Spencer Dudley, Josh Hopkins

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

June 07, 2023

Dealership Rating
Employee Rating

Jim Burns went beyond the sale to ensure customer satisfaction. Marty & Makayla was very responsive to my questions & requests for help. I was given all that my trade-in was worth without dickering. More

by KevinW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty Batte, Dacota Williams , Makayla Gettle

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

May 17, 2023

Dealership Rating
Employee Rating

Very helpful and knowledgeable! Super easy process overall. Definitely will be bringing my truck here for service from now on! More

by jessiedreaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dacota Williams , Jessie Dreaden, Spencer Dudley, Josh Hopkins, Franky Logan

Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

May 15, 2023

Dealership Rating
Employee Rating

DO NOT BUY FROM THIS DEALERSHIP! !! Dealership does stand behind their vehicles. Tried to return a car 2 days after purchase when we found a bunch of issues with the vehicle and w More

by joshmeier2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marty Batte , Jessie Dreaden, Spencer Dudley, Makayla Gettle, Gabriel Glenn, Ashley Hooper, Kelsey Pierce

May 15, 2023

Camden Chevrolet responded

I’m terribly sorry you feel that way. We held the vehicle for you for 3 weeks until you could come in and finish the paperwork. We are fully transparent and go the extra mile to ensure that we have a happy customer! You flew in and picked up the car. You inspected it while you were there and obviously the vehicle was as described because you took delivery. Pre owned vehicles are sold “As-Is”. Even though the vehicle went through an inspection, there is no way to predict what may happen in the future. You were offered an extended service contract and you declined. We offered for you to bring the vehicle back in and let us see what we could do to help and again you declined. Please feel free to contact us if would like to discuss your transaction in greater detail.

May 16, 2023

joshmeier2002 responded

My vision of an extended warranty is to cover things that could wrong with a used vehicle down the road. Not to cover the things you had held together with spit and duct tape until we got the vehicle off the lot. This is the type of dealership that gives used car dealers a bad name. As far as holding the car for us, don’t make it sound so altruistic, we had to put down a sizable deposit for your “kindness”. Regarding your statement that you offered for us to bring the car in and “let us see what we could do to help” is very misleading to anyone reading this, but that is not surprising based our experience with this fly by night operation. What you finally said after multiple phone calls was that we could drive 7hrs back for you to “just take a look”, but you again repeatedly and emphatically stated that you were under no obligation to do anything regardless of what was found as it was “as-is” and you offered ZERO promise of resolution. Who would want to drive 14hrs (round trip) to get blown off in person the way you have blown us off over the phone. As I said this a very shady operation. Beware and shop elsewhere.

...
10