Jim Ceci | Page 11

Service was stellar at this dealership. From the first email, to the test drive, to the completion of the purchase process, everything was detailed and efficient. From the first email, to the test drive, to the completion of the purchase process, everything was detailed and efficient. More

by buergler10 Verified Customer Verified Customer

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Our lease was up on our Trax and we needed a bigger vehicle now that we have a new baby. Jim was great and so was the manager. They worked hard to make sure we were given a fair rate and were very pati vehicle now that we have a new baby. Jim was great and so was the manager. They worked hard to make sure we were given a fair rate and were very patient with us! Nice and friendly, great service! More

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Jim was super helpful in helping me find the vehicle I was looking for. He was very fast to respond to any inquiries I had, accommodated my desired test drive time and made the buying process as efficient was looking for. He was very fast to respond to any inquiries I had, accommodated my desired test drive time and made the buying process as efficient as possible. More

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James is very good salesman. He went out of his way to let me know about me not using all my warranty and I can get some money back. He set up my radio he didn’t have too. Thank He went out of his way to let me know about me not using all my warranty and I can get some money back. He set up my radio he didn’t have too. Thank you for all the help. Charlotte hileman More

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10/10 service department. Devin is a great service manager, and runs a great service department. Will recommended this place to anyone! Devin is a great service manager, and runs a great service department. Will recommended this place to anyone! More

by kdixon520 Verified Customer Verified Customer

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I think Webb is a great Chevy dealer hands down they have always service me very well always service me very well More

by phil.cap58 Verified Customer Verified Customer

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James Ceci is always kind funny and out going above and beyond in my experience Jim and Webb Chevrolet has always did a fantastic job taking care of me and my family Thank you all so much my family really beyond in my experience Jim and Webb Chevrolet has always did a fantastic job taking care of me and my family Thank you all so much my family really appreciates it More

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Finance manager great communication. Left voicemail for GM & received no return call. The week I called he was in training and still never returned my call upon returning. Communication Left voicemail for GM & received no return call. The week I called he was in training and still never returned my call upon returning. Communication has been horrible since purchasing my vehicle. No updates on when my truck will be delivered to the dealership. When I’m contact with dealership we are brushed off and made to feel like we are bothering them for wondering when our truck will arrive. Coming up on one month since purchase and little to no communication from anyone at the dealership. Our salesman told us the vehicle was ready and communicated delivery or having a porter drive the vehicle to our state. Turns out the vehicle was not ready. Finance manager received 5 stars because he was in contact with us when the GM was absent and tried to assist the best he could in GM’s absence. We’ve been in contact with General Motors to receive updates since the dealership has not communicated with us. Very disappointed and will not be purchasing our second vehicle with them as planned. More

by LisaP Verified Customer Verified Customer

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Salesperson was Jim Ceci. Sales process was great. Finalizing paperwork took way too long for a late Thursday evening Sales process was great. Finalizing paperwork took way too long for a late Thursday evening More

by miked81770 Verified Customer Verified Customer

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Webb Chevrolet in Plainfield was very professional with handling our lease buyback. Jim Cici and Derek were very informative and helpful with completing our transaction. Thank you to all including shop s handling our lease buyback. Jim Cici and Derek were very informative and helpful with completing our transaction. Thank you to all including shop staff who made our vehicle look brand new. More

by ctc Verified Customer Verified Customer

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