Tommy L hi is a mazing he explained everything even he
will show me if I have a question or hesitations
I know I’m paying a lot for the service and my car is not new one, but I guess I’m coming using yo
will show me if I have a question or hesitations
I know I’m paying a lot for the service and my car is not new one, but I guess I’m coming using your service because Tomy Lazar he’s the best.
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by krystyna Dab
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tomy Lazzar
Jul 25, 2025 -
Acura Highland Park responded
Thank you for your feedback! We're glad to hear that Tomy provided exceptional service and addressed all your questions. We appreciate your trust in us, and we'll ensure Tomy knows about your kind words. We look forward to serving you again!
Tommy courtesyly took the car in and his first diagnoses
and repair didn't fix the problem but second solution. He just patiently needed the car under his observation which he did.
and repair didn't fix the problem but second solution. He just patiently needed the car under his observation which he did.
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by SHEHZADMEMONN
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Acura Highland Park responded
Thank you for sharing your experience. We’re glad to hear that Tommy took the time to thoroughly diagnose the issue and followed through with patience and persistence to get it resolved. We appreciate your understanding during the process and look forward to being here for any future service needs.
The peoples at this location very professional and
delivery, what they promise to you, i recommended this place, I’m happy.
delivery, what they promise to you, i recommended this place, I’m happy.
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by REYES.CRUZ26
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Baeza, Perry Kahkesh
Jul 22, 2025 -
Acura Highland Park responded
We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!
Professional and friendly service department with
relatively good prices. No pressure on the client just suggestions.
relatively good prices. No pressure on the client just suggestions.
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by Catalibpaulconst
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tomy Lazzar
Jul 16, 2025 -
Acura Highland Park responded
Thank you for the kind words. We’re happy to hear you enjoyed the professional, friendly service and felt no pressure. We appreciate your business and look forward to assisting you again.
Did what they promised in a timely manner price was good
for a dealer. Car was washed and ready as promised
for a dealer. Car was washed and ready as promised
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by RZWANG111
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tomy Lazzar
Jul 11, 2025 -
Acura Highland Park responded
Thanks for your review. We hope to earn that fifth star from you next visit!
You guys had my car for a week and never were in touch
with my repeated calls nor ever communicated any direction on services required. Was a huge waste of my time.
with my repeated calls nor ever communicated any direction on services required. Was a huge waste of my time.
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by GREGYOURA1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tomy Lazzar
Jul 11, 2025 -
Acura Highland Park responded
We’re very sorry for the lack of communication and the inconvenience. This is not the experience we aim to provide. Your feedback is important, and we’ll address this with our team to improve our service. Please reach out directly if there’s anything we can do to make this right.
Staff was helpful and business like.
I was offered a ride home twice but, because I didn’t know of this service, I had already arranged for a ride home. The work on my car took longer th
I was offered a ride home twice but, because I didn’t know of this service, I had already arranged for a ride home. The work on my car took longer than I had expected so I picked the car up the following morning.
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by amtmcgee0589
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
Acura Highland Park responded
Thank you for sharing your experience. We appreciate your patience and understanding about the timing of your service. It’s great to hear our team offered you a ride home, and we’ll be sure to communicate that option more clearly next time. If there’s anything else we can do to assist you, please let us know.
Tommy is an excellent service CSR!
He was polite, engaging, happy, helpful, informative, transparent. Our experience and expectations were exceeded.
He was polite, engaging, happy, helpful, informative, transparent. Our experience and expectations were exceeded.
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by Russ.miron
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tomy Lazzar
Jul 01, 2025 -
Acura Highland Park responded
Thank you! We're thrilled to hear Tommy made such a positive impression. His professionalism and energy truly set the tone, and we're glad your expectations were exceeded. We'll be sure to share your kind words with him.
Responsive, considerate and always know the business.
The dropoff/pickup service is very convenient for me.
The dropoff/pickup service is very convenient for me.
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by tianfeng89825
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
Acura Highland Park responded
Thank you for your kind feedback. We’re glad you find the drop-off and pickup service convenient and that our team’s responsiveness and knowledge make your experience smooth. We appreciate your continued trust!
Always a pleasure.
They are respectful, attentive, accommodating and appreciative. This is the. 2nd Accura we have purchased from this dealership.
They are respectful, attentive, accommodating and appreciative. This is the. 2nd Accura we have purchased from this dealership.
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by cathy27
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Antim Patel
Jun 20, 2025 -
Acura Highland Park responded
Thank you for your loyalty to Acura Highland Park! We appreciate your confidence in us. We hope to serve you again soon!
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