Jim Devault
Jim Devault at Webb Hyundai Merrillville

Jim Devault | Page 12

Assistant Service Manager

Webb Hyundai Merrillville

1000 W 81st Ave
Merrillville, IN 46410

4.8
273 Reviews
4.8

273 Reviews

Write a Review

273 Reviews of Jim Devault

December 13, 2022

Dealership Rating
Employee Rating

My service department experience at Webb Hyundai Merrillville was great! The app kept me informed of the progress, the work was excellent, and pricing was reasonable. More

by DaveW2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 13, 2022

Dealership Rating
Employee Rating

Everyone I worked with in the service department was very helpful. They answered all of my questions and kept me up to date on the status of me vehicle while I waited. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mazur

Dec 13, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 12, 2022

Dealership Rating
Employee Rating

Turned away on a Saturday due to no mechanic. Then after service still getting a check engine More

by greenwald7144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2022

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

Dec 12, 2022

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

December 07, 2022

Dealership Rating
Employee Rating

Quick friendly and professional service. I always request Jim Devault who is trustworthy and professional. My car is always washed and returned to me in great condition with settings as I se More

by Guitarlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 07, 2022

Dealership Rating
Employee Rating

WELL I WAS NOT HAPPY WITH THE MAN AT THE SERVICE DEPARTMENT DESK ,I THINK IT WAS JIM , HE WAS RUDE, I ASK HIM TO HAVE THE MECHANIC JUST LOOK UNDER MY CAR AND SEE WHAT WAS BURNING, HE WANTED TO CHARG More

by blest40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mack Schmidt

Dec 08, 2022

Webb Hyundai Merrillville responded

We are sorry to hear that this happened, a manager will reach out to discuss this further.

December 07, 2022

Dealership Rating
Employee Rating

After getting my car back an employee blocked me in I asked him to please move he ignored me and walked in the shop and I had to ask someone else to move and had to sit for another 10 minutes before it w More

by michelleh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mack Schmidt

Dec 08, 2022

Webb Hyundai Merrillville responded

We are sorry to hear that this happened, a manager will reach out to discuss this further.

December 02, 2022

Dealership Rating
Employee Rating

Pleasant staff and clean surroundings. Returned vehicle back to me with a express wash also. More

by UNITSEC52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

November 30, 2022

Dealership Rating
Employee Rating

All the staff members were friendly and accommodating. Jim made sure all went well! Well informed on the status of my vehicle. More

by Tanja R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 29, 2022

Dealership Rating
Employee Rating

The dealership was very helpful with my tire problem. After finding the small leak, it didn’t take long to get it fixed, The staff always treat s me well, More

by vllopez5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt

Nov 30, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we happy to hear everything went well, keep us in mind for all your future automotive needs!

November 26, 2022

Dealership Rating
Employee Rating

I had an excellent experience service appointment was right on schedule and employees I dealt with were professional and congenial. More

by unclelar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

...
12
...

Dealership Inventory (351 Vehicles)

used 2026 Hyundai Elantra car, priced at $23,798
2026 Hyundai Elantra
used
White exterior
CVT
Front-wheel Drive
new 2026 Hyundai Elantra car, priced at $23,520
2026 Hyundai Elantra
new
Gray exterior
CVT
Front-wheel Drive
used 2024 Kia Telluride car, priced at $35,068
2024 Kia Telluride
used
Ebony Black exterior
Automatic
All-wheel Drive
used 2026 Toyota Corolla car, priced at $23,034
2026 Toyota Corolla
used
Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $46,743
2026 Hyundai Santa Fe
new
Atlantic Blue exterior
Automatic
All-wheel Drive
used 2025 Hyundai Tucson car, priced at $27,325
2025 Hyundai Tucson
used
White Pearl exterior
Automatic
Front-wheel Drive