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Jim Devault

Overview Reviews (245) Inventory (240)

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Jim Devault

Jim Devault | Page 25

Assistant Service Manager

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

4.8

245 Reviews

4.8

245 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (245) Inventory (240)

245 Reviews of Jim Devault

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March 11, 2022

Dealership Rating

Employee Rating

I like the fact that I was able to book an appointment right away. They were very professional the waiting area is nice too. right away. They were very professional the waiting area is nice too. More

by nehemhyajones

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mack Schmidt

Helpful 0

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Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 11, 2022

Dealership Rating

Employee Rating

The are always sufficient and very professional when i bring my to be serviced.Thank you! bring my to be serviced.Thank you! More

by donnella_love247@ hotmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mack Schmidt

Helpful 0

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Mar 14, 2022 -

Webb Hyundai Merrillville responded

March 11, 2022

Dealership Rating

Employee Rating

Lots of lost communication. It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also when explaining an issue and they try to sell you a $350 package to fix something that should be covered under a warranty. Not having the vehicle 10 months and being told to purchase more things to make the problems go away. Not a great way to conduct business or value you the customers business. This is a world or referrals and doing customers right. Not challenging them on issues or making them waste time and money to resolve them. More

by pytel6927

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Other Employees Tagged: Mack Schmidt , Brian Webb

Helpful 0

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Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 11, 2022

Dealership Rating

Employee Rating

Advisor is always pleasant, and they get me taken care of in a timely manner. Highly recommend!! in a timely manner. Highly recommend!! More

by a.farr2013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mack Schmidt

Helpful 0

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Mar 14, 2022 -

Webb Hyundai Merrillville responded

March 10, 2022

Dealership Rating

Employee Rating

Zac is professional courteous and very well knowledged about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back More

by Joshrkisela

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Beem, Kim Slater, Todd Salinas, Jacob Stasiak, Zach Hansen, Justin Lieberman, Jon Culver, John Bourge , Mark Mahaffey

Helpful 0

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Mar 11, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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