Jim Devault | Page 9
Assistant Service Manager
Webb Hyundai Merrillville
1000 W 81st Ave
Merrillville, IN 46410
272 Reviews
Write a Review272 Reviews of Jim Devault
May 10, 2023
Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and courteous.. More
Other Employees Tagged: Matthew Mazur
May 07, 2023
Both the sales & service departments are great. service took no time at all. they washed my car. service took no time at all. they washed my car. More
Other Employees Tagged: John Bourge
April 28, 2023
Professional, courteous and willing to accommodate in any way possible. I have nothing else to say. way possible. I have nothing else to say. More
Other Employees Tagged: John Bourge
April 26, 2023
Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More
Other Employees Tagged: John Bourge , Matthew Mazur
April 24, 2023
I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when exiting. I was in the waiting area during service. Rather than consulting me about the conditions under which the failure occurs, they simply wrote on the service form that the belt operated correctly for them. I now have to find another dealer to get this fixed. More
April 21, 2023
Your maintenance dept is “primo”…! !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. More
April 16, 2023
This was the worst. Car and service from a dealer that I have ever had. Car and service from a dealer that I have ever had. More
Other Employees Tagged: John Bourge
April 15, 2023
I took my car in for a transmission flush & they did it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it back, then found out what the problem was and fixed the leak & I was able to get my car back. Then I noticed the rpm’s were going up afterwards like before it broke down so I told them about it and he explained why that was happening but told me i could come came to let them test drive it to see what’s going on so then they saw and it was the other guy who also told me the same thing why it was doing that which it also did not do it on the way there but was told I can come anyways, so they scanned it and afterwards it was definitely ok and good to go & has to get use to my driving but they took care of the problem. More
Other Employees Tagged: John Bourge, Mack Schmidt
April 13, 2023
Matt is great. Got my vehicle finished in a timely manner. Webb boys can help! Got my vehicle finished in a timely manner. Webb boys can help! More
Other Employees Tagged: John Bourge, Mack Schmidt

