Jim Devault
Jim Devault at Webb Hyundai Merrillville

Jim Devault | Page 9

Assistant Service Manager

Webb Hyundai Merrillville

1000 W 81st Ave
Merrillville, IN 46410

4.6
272 Reviews
4.6

272 Reviews

Write a Review

272 Reviews of Jim Devault

May 10, 2023

Dealership Rating
Employee Rating

Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour More

by CYNDI_KRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mazur

May 11, 2023

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

May 07, 2023

Dealership Rating
Employee Rating

Both the sales & service departments are great. service took no time at all. they washed my car. More

by jimj69_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge

May 08, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 28, 2023

Dealership Rating
Employee Rating

Professional, courteous and willing to accommodate in any way possible. I have nothing else to say. More

by WFLEETS264
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Bourge

May 01, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 3 Stars, we truly appreciate it and hope to see you again soon!

April 26, 2023

Dealership Rating
Employee Rating

Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More

by babydriskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge , Matthew Mazur

Apr 26, 2023

Webb Hyundai Merrillville responded

Thank you For the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 24, 2023

Dealership Rating
Employee Rating

I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e More

by thoffman7
Recommend Dealer
No
Apr 24, 2023

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager follow up with you as soon as.

April 23, 2023

Dealership Rating
Employee Rating

Great communication between tech and customer. Really friendly. Staff is nice and polite and concerned about me having to wait long. More

by sleepingbeauty415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 21, 2023

Dealership Rating
Employee Rating

Your maintenance dept is “primo”…! !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. More

by adwash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 16, 2023

Dealership Rating
Employee Rating

This was the worst. Car and service from a dealer that I have ever had. More

by robert.buckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Bourge

Apr 17, 2023

Webb Hyundai Merrillville responded

Thank you for sharing your feedback with us, we are sorry to hear that you did not have a good experience and will have a Manager reach out to you to discuss this further.

April 15, 2023

Dealership Rating
Employee Rating

I took my car in for a transmission flush & they did it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it More

by daeshawn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Mack Schmidt

Apr 17, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 stars, we truly appreciate it and hope to see you again soon!

April 13, 2023

Dealership Rating
Employee Rating

Matt is great. Got my vehicle finished in a timely manner. Webb boys can help! More

by toddsalinas2388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Mack Schmidt

Apr 13, 2023

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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