Jim Diguiseppe

I bought a 2014 Mercedes-Benz SL550 with only 8,500 miles on it from Joe Kase, the owner of Genuine Motorcars, about 1 year ago. I have waited this long to see if I would have any problems with it or his com on it from Joe Kase, the owner of Genuine Motorcars, about 1 year ago. I have waited this long to see if I would have any problems with it or his company. It has worked perfectly. The only problem I had was that Joe sent it out to an MB dealership to have the Nav system updated at my request to help make the deal. Well, that dealership messed it up, and it could not be repaired because of the age of the car. The car did not have CarPlay in it, and I was going to upgrade it to an aftermarket system when I got it back to Texas. Now with CarPlay, you can use Google Maps, which works better than the MB system anyway. Joe said he felt very bad about the only problem I had with the car or the buying experience. HE told me he would pay for it. Now it was not his problem, and there was really no warranty from him or his company, but he did it anyway. He is a great guy, and I would buy another car from him if I ever needed one and he had it. I flew from Texas to Florida, and he had someone pick me up at the airport and bring me to his office. I signed all the paperwork after looking the car over and test driving. The car was just as he said it was and more. I was on the road driving the car back to Texas in about 3 hours. Yes He could have shipped it to me, but I really wanted to drive the car. I also want to say I worked with Jim DiGuiseppe on all the paperwork, and he also answered any questions I had on the car, CarFax, or other things that came to mine. Jim is also very easy to work with, as is this company. Jim and I talked about getting an extended warranty, and I told him I would think about. Well, when I got back, I did some digging into extended warranties, "MB are very expensive to work on," and the one he was telling me about ended up being the best one, and HE had the cheapest price. I called a few MB dealerships to see if they took the one Jim was selling, and they did. I also got the Wheel warranty, and a good thing I did because 2 months after I got it, I rubbed the front rim and got it repaired, there was no deductible, and the price would have been $475.00. Sorry for the long review, but I think this company deserves it.. Blaise Vezie More

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I have bought two cars from this dealership. Both cars were what was advertised and in great shape. Had a problem with delivery on my purchase as it took over 4 weeks after purchase to receiv Both cars were what was advertised and in great shape. Had a problem with delivery on my purchase as it took over 4 weeks after purchase to receive but this was a combination of issues. Was offered money back for the issue. Corresponded with Jim initially with good response but then essentially got "ghosted". Never received the money back that was promised. No follow up, I give them a 3 because the car and initial purchase experience was goo but after funds were wired the service and attention was not present and never received the money back as promised. More

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Very accommodating, friendly service by everyone! Vehicle was impeccably detailed and serviced at a fair price. Second car I have bought from them. Only complaint was that the vehicle wasn’t ready wh Vehicle was impeccably detailed and serviced at a fair price. Second car I have bought from them. Only complaint was that the vehicle wasn’t ready when said. Not sure that it was their fault or the dealership that serviced it. I was provided a nice loaner while I waited on delivery. More

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Great experience. Both “Z” and Jim were super helpful. We ended up with just the right car for us. Z in particular was very patient as we test drove multiple cars unti Both “Z” and Jim were super helpful. We ended up with just the right car for us. Z in particular was very patient as we test drove multiple cars until finding just the right one. Have already recommended them to friends and family More

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They followed through on everything they said they were going to do, and then some even buying me an extra part that I told him I would pay for. going to do, and then some even buying me an extra part that I told him I would pay for. More

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Easy to work with. Zika, my sales guy was excellent as was the manager, Jim. Very happy with them. Zika, my sales guy was excellent as was the manager, Jim. Very happy with them. More

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The showroom was bright and clean as was each of the cars on display. Everyone was very friendly and professional with an understanding and admiration of the vehicles they offered for sale. The experience on display. Everyone was very friendly and professional with an understanding and admiration of the vehicles they offered for sale. The experience of purchasing my car was personal, not forced or rushed, thorough and very satisfying. More

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I had an outstanding experience buying a car from Genuine Motorcars. Jim was very responsive and helpful, and really put my mind at ease as I purchased the vehicle online, site unseen. He took the time to Motorcars. Jim was very responsive and helpful, and really put my mind at ease as I purchased the vehicle online, site unseen. He took the time to Facetime with me to show me the car, and pointed out any flaws or maintenance that they would address before shipping it to me. Jim was able to secure me a better interest rate on the loan, and took care of the paperwork in a seamless transaction. When the car arrived, it looked like new and I couldn't be happier! I would highly recommend Genuine Motorcars, and rest assured that they will take care of you. More

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Would have to say every car at Genuine Motors is very nice! The customer service is also outstanding!! Both Jim and Ziya were extremely helpful in finding the car I wanted and could not be happier with m nice! The customer service is also outstanding!! Both Jim and Ziya were extremely helpful in finding the car I wanted and could not be happier with my purchase. Ziya was so helpful with all my questions and a pleasure to talk with. Nice to shop for a car and feel as if they truly want to help you. Thank you guys, for treating me so nicely in a difficult time in my life. Appreciate everything you do! Highly recommend this place. More

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I had a very good buying experience at Genuine Inc. I purchased a low-mileage SUV in fantastic condition. I worked with Michael, and Jim together, they answered all my questions and provided me with al I purchased a low-mileage SUV in fantastic condition. I worked with Michael, and Jim together, they answered all my questions and provided me with all the information I needed during the process very happy with my purchase. More

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