Jim Frith | Page 5

Oil change/tires rorationl Got reminders from email on time for maintenance on my 2014 Buick Verano. Thanks for reminder with my busy schedule. Jim Frith also replaced air and Got reminders from email on time for maintenance on my 2014 Buick Verano. Thanks for reminder with my busy schedule. Jim Frith also replaced air and cabin filters recommended interval. Car was both spotless both inside and out and vacuumed. They even cleaned the windshield on the inside of car.😀 Car felt brand new again, and renewed my preference for Buicks, again. Thanks Jim and service team members. Follow up from the service Manager on emails is very good business too. More

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Charles was great sells person. Answer All of our questions. Woked with Charles.Would answer All your questions. Would reccommend Charles. We are not connected with Liberty Buick or service area. Have been deali Woked with Charles.Would answer All your questions. Would reccommend Charles. We are not connected with Liberty Buick or service area. Have been dealing with Liberty Buick for several years.This is our 3rd. vehicle from them. More

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Crazy electrical problem diagnosed and fixed very nicely My 2010 Buick LaCrosse was intermittently stalling and had to be towed - I chose Liberty Buick, where I originally bought the car. Jim Frith, servic My 2010 Buick LaCrosse was intermittently stalling and had to be towed - I chose Liberty Buick, where I originally bought the car. Jim Frith, service advisor, was in charge to find out the problem. It turns out a former bad battery had leaked acid on the wiring harness underneath it, and it had also put the pollution control module (PCM) out of whack. Jim and his staff correctly diagnosed the problem. They fixed the wiring (charging me only for labor - no tax). The also found out that the PCM was still under an 8-year warranty and replaced it for free, saving me a substantial amount of money. The car has been operating perfectly since their fix. Jim also helped my wife secure a new remote for her 2009 Chevy and had it programmed right away. I was delighted with the service, and if I could assign then six stars instead of the maximum five, I would. Great folks to deal with. More

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Quality of Service Review In response to an OBD and oil change the service center responded quickly with analysis, recommendation and quality service within a reasonable cost. In response to an OBD and oil change the service center responded quickly with analysis, recommendation and quality service within a reasonable cost. The quality of service was very apparent and deserves the Five-Star rating I provided. Jim Frith has constantly provided a very professional and diligent attention to our service needs. More

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Horrible I had to wait out in the heat for someone to finally come and help me and the problem was never fixed and the customer relations person, Rita, is, for I had to wait out in the heat for someone to finally come and help me and the problem was never fixed and the customer relations person, Rita, is, for lack of a better term, wacked and unstable. I was treated like a guilty party and not even a smile. More

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Purchase a New Car MY last purchase from Liberty was a 2004 Buick Rainier.. During a routine service on the Rainier I spoke with Randy in Sales he said he would call me MY last purchase from Liberty was a 2004 Buick Rainier.. During a routine service on the Rainier I spoke with Randy in Sales he said he would call me in 2 days he was getting in a 2016 Envision that I would like. Well he followed up as promised. He was excellent in his knowledge of this vehicle and all its gadgets and along with the finance department we were able to close the deal. They work with you and your budget to put you in the vehicle of your choice. The Jim Firth in the service department is excellent too. They don't forget about you once you leave the lot. If your looking for a quality vehicle with excellent support this is the place to go. More

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Quality service from all around I drive over 35 miles and pass 10 certified dealerships just to see everyone at Liberty Buick . When and if I do need service done on my car, every I drive over 35 miles and pass 10 certified dealerships just to see everyone at Liberty Buick . When and if I do need service done on my car, every time I go in, Jim always takes great care of me. He always informs me of upcoming service needs for my car. If I do need to check into service, Jim always makes sure that I have a loaner car, or the service shuttle is available. I helped a family member purchase a vehicle at Liberty Buick, we only had two hours. When I told the customer service manager (Rita) of the time crunch. We did a test drive, agreed on the price, went through service and finance and still had 15 minutes to spare- service was impressive!! Thanks for the great service! More

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Jim Firth expertise. Jim was knowledgeable and helpful with our 30,000 mile service and diagnosing the problem with our catalytic converter. I would recommend him an excel Jim was knowledgeable and helpful with our 30,000 mile service and diagnosing the problem with our catalytic converter. I would recommend him an excellent device provider. More

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Service on Tires I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. Thanks for the great job! More

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New encore The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to you needs I recommend this dealer all the time More

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