Jim Laferriere | Page 2

Out of all the places I went searching for a used Subaru Crosstrek, Rodman had the best quality used car. They made the whole process easy thanks to the salesman Jim and also Jordan in finance was helpful. Crosstrek, Rodman had the best quality used car. They made the whole process easy thanks to the salesman Jim and also Jordan in finance was helpful. I also like the Rodman lion logo it’s pretty cool design! More

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Jim was a very helpful salesman who made the car buying experience fast and easy. All the staff at Rodman Ford were great to deal with experience fast and easy. All the staff at Rodman Ford were great to deal with More

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This is a very friendly and accommodating dealership. I found the car I was looking for and am very happy to recommend Rodman Ford to everyone. found the car I was looking for and am very happy to recommend Rodman Ford to everyone. More

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Buyer BEWARE OF THESE SCAM ARTISTS! I was asked to turn in my lease on April 3rd. Was told they needed my car back. Jim was very busy, took my key and said he’d be in touch. Well my bank account got automa in my lease on April 3rd. Was told they needed my car back. Jim was very busy, took my key and said he’d be in touch. Well my bank account got automatically withdrawn a week later for a full payment. Ford credit said Rodman should have closed it out, but they didn’t. Ford credit said I would be refunded the $639 when they closed it. Well next month I get a letter from the credit bureau that my credit is delinquent for May’s payment. The salesman Jim admitted to me in writing he made a mistake in asking for it back, he thought it was a 36 month lease. He didn’t say he would fix it, started ignoring me and refused to tell Ford credit they had my car. Lied to them, waited until June 9th and told Ford credit I returned it June 9th!!! Jordan and Marco then tried to get me to LIE and say I bought the car, but my lawyer advised against lying on a legal document. I now have a lawyer involved and it is a complete disaster. Jim will not admit that they took my car in April, keeps dodging my calls and texts. He picked up once by mistake, told me it was in managements hands and hung up on me!! These are scary people who are okay with lying! Do NOT get involved with them. This is costing me a fortune. My lawyer told me Franklin Ford is MUCH more ethical than these guys, as I’m not the first complaint he’s had against them. I hope this review helps some people buy somewhere else! You do not want this financial headache or credit disaster. More

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Jim was extremely helpful throughout the whole process and went the extra mile. Everything was quick and easy. and went the extra mile. Everything was quick and easy. More

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Jim made the process nice and easy. Very knowledgeable about the vehicle I was purchasing. He was prepared before I got there so to not waste any of my/our time. about the vehicle I was purchasing. He was prepared before I got there so to not waste any of my/our time. More

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Hidden fees are a turnoff!Accepted an offer on a Hidden fees are a turnoff! Accepted an offer on a vehicle and a half hour later called and said the vehicle had been sold to another customer! O Hidden fees are a turnoff! Accepted an offer on a vehicle and a half hour later called and said the vehicle had been sold to another customer! Once the purchase contract was signed, they walked by you in the showroom like you didn’t exist! More

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Wow. What a pleasurable experience. Thanks to Jim and Marco for streamlining the process and having the registration done so that I didn’t have to go to the registry. My truck was detailed, gased and rea Marco for streamlining the process and having the registration done so that I didn’t have to go to the registry. My truck was detailed, gased and ready to go. Thanks to Andrew who processed the documents with lightning speed. I will be back in four years to buy another vehicle. Thanks again, Bill Gallagher More

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This is my first vehicle from Rodman and I couldn’t be happier. Jim and Jordan were great to work with. I would gladly do business with them again. happier. Jim and Jordan were great to work with. I would gladly do business with them again. More

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We have purchased several vehicles from Rodman and have been very happy with the sales and finance people. Jim and Marco were great with sales. Jordan was very helpful explaining finance and warranty optio been very happy with the sales and finance people. Jim and Marco were great with sales. Jordan was very helpful explaining finance and warranty options. Jim gave us the time we needed to explain the features of the vehicle and made the pick up of our new vehicle seamless. We highly recommend shopping at Rodman Ford. More

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