Jim Mann

Made a appointment for oil change and since it was free oil change one year anniversary since purchase of a Gladiator I thought I will be low priority I will be in waiting for a couple of hours. Surprise a oil change one year anniversary since purchase of a Gladiator I thought I will be low priority I will be in waiting for a couple of hours. Surprise about 25 minutes later service writer tells me they finish. Pick up the paper work and I was back on the road. Staff did great job very cordial and professional. More

by FDMOMOT Verified Customer Verified Customer

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Friendly and prompt service. The gentleman that I dealt with was very nice and accommodating!! The gentleman that I dealt with was very nice and accommodating!! More

by JSPAYNE Verified Customer Verified Customer

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The only issue i had at my last visit i called to get oil and tire rotation when I got home I look at bill tire rotation wasnt on the paperwork. I guess when they came in waiting room I heard a man sitting and tire rotation when I got home I look at bill tire rotation wasnt on the paperwork. I guess when they came in waiting room I heard a man sitting by me say no to rotation I guess they was with me.lol things happen i will ask for one next time. Over all their Great. More

by KSUEAMS Verified Customer Verified Customer

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We've always been able to be seen quickly and not have to wait a long time. That is beyond refreshing, especially in a mechanical setting wait a long time. That is beyond refreshing, especially in a mechanical setting More

by MISERYSANGEL88 Verified Customer Verified Customer

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They were very helpful and patience and polite they listened to my wants and needs I would recommend them to everyone. listened to my wants and needs I would recommend them to everyone. More

by asapatp Verified Customer Verified Customer

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Thankful for the help they provided, and the courtesy and attitude they dealt with the customer attitude they dealt with the customer More

by missouridanes Verified Customer Verified Customer

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Excellent service, had two vehicles there and turn around time was wonderful. Hannah does an excellent job. time was wonderful. Hannah does an excellent job. More

by SHAYNAPINSON Verified Customer Verified Customer

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Appointment was quick and everyone was very friendly. Waiting area was clean, comfortable and spacious. Waiting area was clean, comfortable and spacious. More

by JANETHICKSGRS Verified Customer Verified Customer

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They were very helpful and made sure they gave me updates on my part that was back ordered. on my part that was back ordered. More

by RPBLYZE Verified Customer Verified Customer

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Dealership and service department at this facility doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't i doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't in almost a year to recieve a back ordered part twice now. Due to the screen not working I can't use my navigation system, I can't see what controls or setting on the display so instead of giving me a rental for just my vacation it was a no go. This service department could definitely step up their game when it comes to customers satisfaction. They just kept saying their hands are tied. Careful with your warranty there because back order parts take over half a year to get to the facility and make sure you are checking in on the part if it is on back order because they won't be trying to get back to you unless you make it a point to stay on top of them. I can barely afford a oil change to keep the warranty. What's the point of a warranty if they can't honor it? Just think they could try a little harder for their customers:) More

by *Gabeydod3 Verified Customer Verified Customer

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