Jim Morrill
Jim Morrill at Robertsons GMC Truck, INC.

Jim Morrill | Page 27

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Jim Morrill

July 24, 2023

Dealership Rating
Employee Rating

Always pleasant and first class work done for me drive quite a ways to get there so you know I think its great More

by HBEARSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 26, 2023

Robertsons GMC Truck, INC. responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 23, 2023

Dealership Rating
Employee Rating

Great local automobile dealer ,staff is very helpful and courteous. They know their products.,great service. More

by kbrown44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero , Peter Slezak, James Timilty

Jul 25, 2023

Robertsons GMC Truck, INC. responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 18, 2023

Dealership Rating
Employee Rating

Kept informed of the progress and potential costs to repair my truck. Great dependable crew! More

by DKAMES
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 20, 2023

Robertsons GMC Truck, INC. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 17, 2023

Dealership Rating
Employee Rating

The service department always takes good care of my truck and is very pleasant to work with More

by debgammons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Robertsons GMC Truck, INC. responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 13, 2023

Dealership Rating
Employee Rating

There is no dealership better than Robertson’s for sales, service, convenience, and the friendship that has developed over many years of doing business with their entire staff More

by JLYNCH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 17, 2023

Robertsons GMC Truck, INC. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 11, 2023

Dealership Rating
Employee Rating

I went there to program a glow plug controller and they said the engine light was still on and wanted to charge 150.00 more just to diagnose . I said I would let them know went and inspected code was prog More

by grahamhank9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 13, 2023

Robertsons GMC Truck, INC. responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon.

Jul 13, 2023

grahamhank9 responded

I had no problem paying for service but excepted to get what I paid for the only thing that would work for me is a refund of my money

Jul 13, 2023

grahamhank9 responded

So I guess that’s the end of response am sure there still in DENIAL

Jul 13, 2023

grahamhank9 responded

If any injectors are replaced, go to Reprogram Injector Flow Rates parameter and enter the flow rate number of the new injector to the corresponding cylinder. The flow rate numbers will automatically update both control modules. If the ECM was replaced, go to Copy GPCM Inj. Flow Rates to ECM parameter and reprogram the ECM. This will update the ECM with the GPCM flow rate numbers. If the GPCM was replaced or the flow rate numbers are not the same for both modules, go to Copy ECM Inj. Flow Rates to GPCM parameter and reprogram the GPCM. This will update the GPCM with the ECM flow rate numbers.

Jul 14, 2023

grahamhank9 responded

grahamhank9@aol.com

July 11, 2023

Dealership Rating
Employee Rating

The staff was friendly and polite and helped with any questions I had. I would recommend to anyone More

by Phyllis Decas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 12, 2023

Robertsons GMC Truck, INC. responded

Phyllis, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 07, 2023

Dealership Rating
Employee Rating

No pressure, good people to deal with. I recommend this dealership to anyone looking to purchase their next vehicle. More

by seadoox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 10, 2023

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

Dealership Rating
Employee Rating

As usual, the Service Advisors (Jim Morrill and Matt Crocker) were first-rate - - knowledgeable, friendly, courteous, and right on point. More

by denapert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker

Jul 06, 2023

Robertsons GMC Truck, INC. responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

Dealership Rating
Employee Rating

The service was performed as promised. Very satisfied. I have been a custormer since 1990..'' More

by PAF843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Robertsons GMC Truck, INC. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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