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Ricart Ford
Groveport, OH
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,131 Reviews of Ricart Ford
October 15, 2026
Scott in Service Dept and Bradley in Rental are THE BEST !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. More
by DJeffery
Employees Worked With
Scott
October 14, 2026
This dealership was phenomenal to work with, and so easy to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! More
by Paula Whightsel
Employees Worked With
Drew, Ryan Dickey , Kris Somar
October 14, 2026
Had a very good experience at the Ricart dealership. My salesman ( Kris Somar) was great! The whole transaction went smoothly. I will recommend Ricart and Kris Somar if someone is looking for a vehicl My salesman ( Kris Somar) was great! The whole transaction went smoothly. I will recommend Ricart and Kris Somar if someone is looking for a vehicle! Thank you! More
by ginnypettibone
Employees Worked With
Ryan Dickey and Andrew Henry , Kris Somar
July 14, 2026
They would get about negative 10 stars if could do it. Over 3 years in and continues to be the WORST business I've ever had to deal with! First I bought a brand new car that had grinding brakes. Tried to Over 3 years in and continues to be the WORST business I've ever had to deal with! First I bought a brand new car that had grinding brakes. Tried to call my sales person multiple times who would not return a call or email. Finally made an appointment and took the car in, sat for hours while they checked it (only to find out that a brand new car somehow needed all new brakes and roators...completely shady!) They refused for give me a loaner on my brand new car that I had had for 3 days and I had to get the sales manager involved. They ended up giving me some free oil changes (big whoop) and everytime I have used one i sit at least 2 hours. Today the tech who did the oil change asked if I was "ok" cause I was annoyed for such a long wait every single time and told me "he had been on lunch". I tried to call and speak to the manager who also never returned my call....the rudest most unprofessional business i have ever encountered. Don't go there ever!!!! Ps- just an update on this...called today to schedule one of the oil changes they gave me to "make things right" and was rold they expired and I was no longer welcome at their dealership...start to finish the most unprofessional and awful place I've ever been! More
by tristasudy
Employees Worked With
John "Jay" Morelli, Alysia Barham
November 29, 2025
I purchased my car here in 2016 and noticed from the first few days of dealing with them that good customer service does not exist in the sales or service departments. I'm sorry I ever bought a new car first few days of dealing with them that good customer service does not exist in the sales or service departments. I'm sorry I ever bought a new car from Ricart Ford. More
by gdavis472
Employees Worked With
Dan, Matias and Donita in the service department, Jim Moshier
October 01, 2025
I do not recommend this dealership due to obvious issues between the sales and service department, and lack of transparent communication. Also they have radio and TV on inside - it's an AWFUL experience, n between the sales and service department, and lack of transparent communication. Also they have radio and TV on inside - it's an AWFUL experience, no hospitality either. Bought a certified truck in early August (we were there 7 hours!), 3 major issues off the lot (gear shift, no Sirius, no FordPass). I had to take it to my local dealership to get the truck operating correctly, which took 7 WEEKS for them to work with Ford Corporate (not my local dealership fault- it's a long process with issues under warranty). Ricard had the truck for at least 2 months prior to sale - why was it not completly repaired prior to sale? Left 2 messages for the current GM, no reply. This was not the sales persons fault, they were nice but new and seemingly undertrained. This falls with the manager and GM on the used car side and their service dept. The only bonus is they somehow found the 2nd key fob and mailed it to me - no text, no call, no email. More
by hexe.13
Employees Worked With
Used Car Sales
June 17, 2025
My 2016 Ford F150 pickup truck developed oil leaks and I had to take it in for service last week. Phil Winkelmann was my service rep. Phil was very professional, pleasant and patient with me. He told me it had to take it in for service last week. Phil Winkelmann was my service rep. Phil was very professional, pleasant and patient with me. He told me it would take 2 to 3 days to get it fixed. I was provided with Uber rides back and forth from the Service Department and my house. It did take 2 days to get it fixed. I am very satisfied with the repair. More
by wchenoweth1
Employees Worked With
Alysia Barham, Sean Williams
March 02, 2025
They were very quick and responsive. I was hoping to trade in our car for a Bronco but the negative equity was too high. Hopefully in the future we can do business as I haven't used R I was hoping to trade in our car for a Bronco but the negative equity was too high. Hopefully in the future we can do business as I haven't used Ricart in a long while due to Nourse Ford has been making better deals for my last 8 car purchases. More
by dman1624
Employees Worked With
Dan Stinson
December 06, 2024
Appointment for oil change scheduled for Friday Dec 6th 9am. When arrived was told it would be a “long wait”, over 2 hours. I received 4 emails and 4 text messages confirming the appointment, one of each 9am. When arrived was told it would be a “long wait”, over 2 hours. I received 4 emails and 4 text messages confirming the appointment, one of each requesting response! Received email and text one hour before the appointment confirming appointment. Service advisor said they were busy, but I saw only one other car was in the 3 lanes of the service garage. I won’t be back. Went to another Ford dealer same day without an appt and got out in 45 minutes. More
by horsemanmike
Employees Worked With
Jon
