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Jim Piscitello
Jim Piscitello at Frank Boucher Chevrolet Cadillac of Racine

Jim Piscitello

Service Manager

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.5
66 Reviews
4.5

66 Reviews

Write a Review

66 Reviews of Jim Piscitello

September 16, 2025

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Employee Rating

I stopped in one morning right as the Service center opened at 7am tired.I noticed during the night one of my headlights had gone out. I did not have an Appointment and was exhausted from the evening be More

by SARAANCHONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio, Jamus Gossett

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Sep 16, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jim Piscitello Service Manager 262-886-1010

August 19, 2025

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Employee Rating

They do a great job getting you in and out quickly. They do quality work at a reasonable price More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

August 03, 2025

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Employee Rating

Extremely unhappy, had a pump installed. Blew out on way home. Manger not calling back. More

by dstolarick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 07, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

June 09, 2025

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Employee Rating

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio, Jamus Gossett

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Jun 09, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

May 22, 2025

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Employee Rating

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio, Jamus Gossett

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May 22, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

November 23, 2024

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Employee Rating

Two service members helped me and both were not only knowledgeable but extremely helpful! These two service technicians made my experience pleasant and almost delightful!! Congrats on these team member More

by cloutier326
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colon, Chris Maglio

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Nov 25, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

September 29, 2024

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Employee Rating

Great service, attentive to all my needs. Jim addressed all the questions I had and answered them with expediency. Thanks you! More

by Sarah Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sarah, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

June 27, 2024

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Employee Rating

A great enthusiastic group of people. All smiles from everyone. I will always be a Boucher fan. More

by TOATSVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker , Ken Kuhfuss, Michael Wichgers

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Jun 28, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

June 21, 2024

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Employee Rating

Good customer service , with definitely be back also will recommend.Love the place thank you More

by edlover7464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker , Jeff Johnson, Ken Kuhfuss, Michael Wichgers

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Jun 22, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

May 06, 2024

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Employee Rating

Thank you for always accommodating myself and my vehicle while getting repairs. Jim has a really good team and they always are very reliable. More

by fridayfunkin06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 06, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

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