Jim Tessmer

Great experience, lots of inventory to browse on the lot. Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the financ Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the finance office and vehicle delivery. Thank you! More

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I could not recommend their service dept. more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel ha more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel had some curb rash scrapes. Since it was new and they could not get the previous Michelin model that was on the car, they replaced all four tires as well as had the wheel damage repaired! I was very pleasantly surprised, I give them my highest recommendation. Their staff is very friendly and professional as well. Looking forward to 3 years of top notch service. More

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We were interested in trading our '15 Genesis in on a GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which created a positive buying experience. Darlene Larsen was key as we navigated through all aspects within the details of the trade/purchase. I would and will recommend family and friends to reach out to her if they're in need of a vehicle going forward. More

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The dealership was clean and offered snacks and beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi. beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi. More

by Tanya Verified Customer Verified Customer

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Just moved to the area and completed my first visit to Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was su Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was suggested. I will return for my next service. More

by alh0701 Verified Customer Verified Customer

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They were ready for me when I arrived. Very personable and professional. Would definitely utilize the service dept again in the future. Very personable and professional. Would definitely utilize the service dept again in the future. More

by MILAZZOTWINS Verified Customer Verified Customer

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Would not touch them again with a ten foor pole. Fradulent 'Service Charge' ($399.00) added to sales price after the price was agreed upon. And then tell me 4 mis-statements of why the Service Char Fradulent 'Service Charge' ($399.00) added to sales price after the price was agreed upon. And then tell me 4 mis-statements of why the Service Charge was added. In my opinion, adding to the profit on the sale by creating a 'Service Fee' and then open the possibility to book it as an expense for tax purposes. I consider it grossly deceptive and misleading when questioned about the charge. I later called and spoke with the Service Mgr. regarding what I believed were clutch issues. He informed me that the automatic transmission does not have a clutch. If you look on line Hyundai clealy identifies Dual (2) clutches. He stated they could not even merely look at the Kona for 30 days. The Kona was sold as Certifiied. I simple would not do business with them again and certainly not recommend them to others. James Beall More

by JRBCCN Verified Customer Verified Customer

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Tom did a great job helping to find the car that fit all my needs, he was patient and helpful in explaining the features and told me to contact him if I had any questions so I could come back to the dealers my needs, he was patient and helpful in explaining the features and told me to contact him if I had any questions so I could come back to the dealership for another tutorial. We've been longtime customers and will taking any future business here as well. More

by MIMS95 Verified Customer Verified Customer

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My salesman, John Kemmer was very helpful and friendly. He explained everything to my satisfaction and I never felt pressured. It was a good car buying experience. He explained everything to my satisfaction and I never felt pressured. It was a good car buying experience. More

by SueB Verified Customer Verified Customer

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Rick was awesome, very professional. Everything was very smooth and wonderful. Staff was overall friendly and job was well done Everything was very smooth and wonderful. Staff was overall friendly and job was well done More

by Absingh Verified Customer Verified Customer

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