Jimmy Stancil

The car buying process was good. During the processing of the vehicle, I ask when the last time tie oil was changed and never got a straight answer. I scheduled to have the oil chang During the processing of the vehicle, I ask when the last time tie oil was changed and never got a straight answer. I scheduled to have the oil changed and drove the car for about 600 miles and checked the oil and it had burned more than a new car should have. I am very disappointed with my purchase as this is the only car I have now. I purchased it for reliability. I am one dissatisfied customer. I have to bring the vehicle back on a regular basis to find out why it is burning oil so quickly. I am very disappointed. More

by powels Verified Customer Verified Customer

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They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More

by PASTORFLIP71 Verified Customer Verified Customer

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Eli was our salesman and he was outstanding! He was incredibly knowledgeable, kindhearted and went out of his way to provide above and beyond support. He made sure all of our questions were answ He was incredibly knowledgeable, kindhearted and went out of his way to provide above and beyond support. He made sure all of our questions were answered and even came to our home the day after the car was purchased to finish walking us through all the features. He also ensured we had all the technology set up on our mobile devices. It was truly above and beyond service. We have already begun recommending your dealership to family and friends. Thank you for making this such a positive experience for us. More

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Horrible customer service. Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved More

by MHOOP55 Verified Customer Verified Customer

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Professional, courteous team - a pleasure to work with all of them. Great work, JB (Finance Mgr), Jimmy (Sales Mgr), and Eli (Salesman)! Also, a hearty well done to Steve and Nick. Got a great deal a all of them. Great work, JB (Finance Mgr), Jimmy (Sales Mgr), and Eli (Salesman)! Also, a hearty well done to Steve and Nick. Got a great deal and enjoyed the whole process. More

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I used Southern Hyundai service department twice where the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they sup the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they supposedly repaired resurfaced and required additional days to diagnose and repair. More

by MHOOP55 Verified Customer Verified Customer

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We recently made a purchase from Southern Hyundai Chesapeake and the experience was very smooth and enjoyable! Keyshawn in sales was great and Nick in finance was a pleasure to work with as well as J Chesapeake and the experience was very smooth and enjoyable! Keyshawn in sales was great and Nick in finance was a pleasure to work with as well as Jimmy sales manager and Amanda Marsh. We were treated very well and got what we wanted at a great price and I would recommend this dealer highly to anyone looking to buy pre owned or new as they take great care of you as a customer! More

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Great service . The Staff was welcoming And the team work was great . I would refer A friend to this Dealership. The Staff was welcoming And the team work was great . I would refer A friend to this Dealership. More

by Jarmour Verified Customer Verified Customer

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The team was accommodating and resolved our issue with damage that was present upon buying the car. Thanks for taking great care of us and would recommend Southern to friends/family. damage that was present upon buying the car. Thanks for taking great care of us and would recommend Southern to friends/family. More

by dsalomonsky Verified Customer Verified Customer

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The whole team was very helpful and got us exactly what we wanted in a timely fashion. Would definitely come back again. we wanted in a timely fashion. Would definitely come back again. More

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