Jimmy Zeimet

Quoted 6000. 00 for wiring repair of the connector under dash. Would not give me a break down of quote. Or why so much. 00 for wiring repair of the connector under dash. Would not give me a break down of quote. Or why so much. More

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Always well taken care of, Lucas is great at his job and helpful to find solutions and understand what is needed on your vehicle helpful to find solutions and understand what is needed on your vehicle More

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They have trouble costumer service. When you have you car serviced there plan on calling and calling to find anything out. Don’t expect any calls from them or for them to return any. An When you have you car serviced there plan on calling and calling to find anything out. Don’t expect any calls from them or for them to return any. And if there’s a problem you’ll be luck to get any helpfully response. More

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The service was good and went well. The service people were very friendly and knowledgeable. The service people were very friendly and knowledgeable. More

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I am not sure what has happened to this dealership as I have purchased many vehicles and have had only a few issues over the years. KGWVCJDF called to schedule my truck for urgent recalls. At the time of have purchased many vehicles and have had only a few issues over the years. KGWVCJDF called to schedule my truck for urgent recalls. At the time of the call, I asked if they had the parts and would it be done in a timely manner. I was assured that it would not be more than two days. When I arrived for my scheduled appointment the service writer told me that the truck would sit for two days waiting for a time slot to be looked at, not repaired just looked at. When the diagnosis was made, they would the then order whatever parts were needed. I informed them that I make money with my truck and could not be down for a extended period of time. He said that's just how it is and would see if they could push it along. I had them do an oil change and air filter change. On the second day I could not get an answer over the phone to see if my vehicle was ready, so I went to the dealership to see. The service writer went home early and the truck had not been looked at. I had to call and leave messages Thursday and the service writer finally called back to say that my vehicle still didn't have a scheduled time for a tech to look at it. He said he would try to get it looked at but said it probably won't happen today. I told him that his dealership sucks and he agreed. He said my truck did need to be fixed and I told him that i would take it to Doug Smith to be repaired. He said my truck would be pulled around so I could pick it up (They actually did it!) When I went to pick my truck, I checked under the hood to find that the air filter box was missing a fastener. I went back in to see if someone would find one and was directed to the parts counter. The parts guy was very polite and apologize that none were available, but they would order one in. One the trip home I noticed that the interior of the vehicle smelled of oil and the air-conditioning smelled of oil and the fan seemed to be struggling. After arriving home, found the cover to the cabin air filter that was just replaced to have fallen off. I then set out to find the oil smell, steering wheel had oily residue, the radiator cover had a small pool of oil, oil residue on the chrome grill. Great job guys! I did ask to speak to the manager and was told that it doesn't matter because he will not do anything and it's all due to Covid, so don't waste my time. I have already wasted my time. Maybe the dealership should stop using covid as an excuse and start looking at its owners/managers lack of leadership. What a miserable place. To the owner... Maybe you should shut down your service bays and just sale vehicles if you're not going to employ enough qualified staff. More

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The actual technician seemed to do a good job. The person in the service desk was terrible. He was Hispanic male with glasses and overweight. He completely a waste of time and acted like he was to The person in the service desk was terrible. He was Hispanic male with glasses and overweight. He completely a waste of time and acted like he was to important to talk to me. He was more worried about the girls bringing in lunch than getting my truck booked. Terrible experience with service department and the sales was so good. . More

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They were very efficient and fixed the problem,great service,thank you for doing a great job. service,thank you for doing a great job. More

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They really HEAR 👂 their customers. Amazing buying experience followed by exceptIional service. They take time to know your needs and don't oversell you on things you don't want. Amazing buying experience followed by exceptIional service. They take time to know your needs and don't oversell you on things you don't want. More

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Very courteou and profesional staff! They explained everything thoroughly and were very competent at there job. Moved along quickly also They explained everything thoroughly and were very competent at there job. Moved along quickly also More

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The service there is fine but the communication was slow and needed to call to get updated. and needed to call to get updated. More

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