Jochen Frank

brought my car in more then 3 times for a issue that i was told is fixed, all 3 times it was not fixed. but yet i was charged every time. now i have reached out for some information and its been weeks sin was told is fixed, all 3 times it was not fixed. but yet i was charged every time. now i have reached out for some information and its been weeks since i have heard anything. More

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Last month I purchased a Lincoln Navigator from this dealer. Prior to buying it I spent a considerable amount of time at our local Chevy, GMC and Ford dealerships. I spoke with so many salespeople and m dealer. Prior to buying it I spent a considerable amount of time at our local Chevy, GMC and Ford dealerships. I spoke with so many salespeople and managers that I got to know them all very well. I drove a hard bargain between my trade-in and the purchase prices. Sara was my salesperson at Lincoln. She was more knowledgeable about the Lincolns than any person could imagine. She took much time talking with my wife and I and she was very personable. Not once did I feel the normal sales pressures or trickery that I have often experienced over my 66 years. Her attitude and happiness were infectious and a pleasure to deal with. I always take several days to think about buying a new vehicle and she respected that when explained it to her. Ultimately, I bought the Navigator over all others, and I love it. I had the paint sealed a week later and the dealership loaned me yet another newer Navigator as the loaner. The next time that you are in the market for a new car and lack the patience for the normal B.S. that comes with buying a new car, call Sara at Lincoln of Melbourne. You will be pleased that you did, I know we are! More

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The service department and all staff are friendly and responsive to your needs/concerns. They are punctual and dependable. Highly recommend this dealership. responsive to your needs/concerns. They are punctual and dependable. Highly recommend this dealership. More

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Purchased 6, my last. Very rude sales force. Not the same since change ownership. Will not use this dealership again Very rude sales force. Not the same since change ownership. Will not use this dealership again More

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