Joe Adams was very helpful in communicating what needed
to be done. He was a pleasure to work with.
to be done. He was a pleasure to work with.
More
by XRay5000
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
It was a great experience.
From arrival to being shuttled to work. Diagnosis done effectively. Since I bought my car here. I felt it's the best place to bring it for diagnosis.
From arrival to being shuttled to work. Diagnosis done effectively. Since I bought my car here. I felt it's the best place to bring it for diagnosis. Thank you.
More
by ekamiti37
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Clay Cooley Nissan of Richardson responded
Ekamiti37, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
Feb 19, 2025 -
ekamiti37 responded
Nothing at this time. Thank you.
Excellent professional courteous kind timely convenient
clean intelligent patient friendly honest durable efficient trust great customer seevic
clean intelligent patient friendly honest durable efficient trust great customer seevic
More
by Mary J
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Joseph Adams is a great Service Advisor.
He listened to my questions and took great care of me car problems.
He listened to my questions and took great care of me car problems.
More
by batesu1
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Clay Cooley Nissan of Richardson responded
Batesu1, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
I scheduled a tire rotation online.
I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be t
I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be there for a couple of hours, so I brought my work stuff. Within 40 minutes of arriving, I received a text informing me the work was done and my car was ready to go! I got back time in my day that was totally unexpected.
More
by keith.herod
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Overall the professionalism and keeping me informed was
excellent. I also appreciate being dropped off and picked up by their shuttle.
The worst part of my experience was that I have a slow leak in my ti
excellent. I also appreciate being dropped off and picked up by their shuttle.
The worst part of my experience was that I have a slow leak in my tire and the dealer said they checked the tire and tightened the valve stem. What they didn't tell me, that another company (tire company) told me was that I have a screw stuck in my tire. By not telling me that, they did a really bad job at assessing the obvious problem that even I could have found if I worked at a dealer.
More
by fwilliams0721
Service Price Transparency
Feb 10, 2025 -
Clay Cooley Nissan of Richardson responded
Fwilliams0721, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.
The service and the service attendant was very nice,
however the wait time was ridiculous. I came in for a oil change at 9:00am and didn't leave until 1:32pm.
however the wait time was ridiculous. I came in for a oil change at 9:00am and didn't leave until 1:32pm.
More
by wzoo2011
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2025 -
Clay Cooley Nissan of Richardson responded
Wzoo2011, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.
Extraordinarios y muy profecinales y muy buen servicio al
cliente y muy profecionales y expertis
cliente y muy profecionales y expertis
More
by richardlumas75@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Rupert
, Luis Cardenas, Teresia Mabry, Nicholas Martinez, Derick Pham, Ronald Stewart, Davis Truong, Francisco Vera
Jan 24, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent service.
We bought our Nissan last year and were looking for a good service dept.
One of our priorities was finding a honest service dept that did not over
We bought our Nissan last year and were looking for a good service dept.
One of our priorities was finding a honest service dept that did not over charge and also did not try to sell us something we didnt need.
So far we have been satisfied with this dealership.
More
by Gsdillon4
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Clay Cooley Nissan of Richardson responded
Gsdillon4, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you so much again for your feedback! We hope you have a great day!
Thanks for everything.
Really helped me out. Gave me an oil change rotated my tires and gave me a car wash. Thank you all!!
Really helped me out. Gave me an oil change rotated my tires and gave me a car wash. Thank you all!!
More
by latashawatts84
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Rupert
, Luis Cardenas, Shelton Isaac, Teresia Mabry, Nicholas Martinez, Derick Pham, Ronald Stewart, Davis Truong, Francisco Vera
Jan 20, 2025 -
Clay Cooley Nissan of Richardson responded
Hello Latashawatts84, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!