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Joe Brown
Joe Brown at Mercedes-Benz of Beaverton
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Joe Brown

Shop Foreman

Mercedes-Benz of Beaverton

9275 SW Canyon Road (DA 3621)
Portland, OR 97225

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4.3
39 Reviews
4.3

39 Reviews

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39 Reviews of Joe Brown

February 01, 2023

Dealership Rating
Employee Rating

Very professional dealership and I love working with this company, very much appreciate the service More

by SSEYMOUR111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Kamu Kaehu-Davis, Kevin Lisonbee, Bryan Coughlin, John Kenny, Eric Flatten, Chy Laeardonn, Vadim Balashov, David Fish

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Feb 02, 2023

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 02, 2023

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Employee Rating

Everything was great except they were very busy and slow to give updates. Then my service person had a person emergency and took off. Which is understandable but no one took over for him for a couple days. More

by GUMAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Mercedes-Benz of Beaverton responded

We're sorry to hear things didn't go as planned. Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Please reach out to us at your convenience, if you'd like to discuss things further. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 27, 2022

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Employee Rating

U love the Mercedes Benz of beaverton. Very professional people are always available to help. More

by SSEYMOUR111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Craig Livingston, Kamu Kaehu-Davis, Kevin Lisonbee, Bryan Coughlin, John Kenny, Eric Flatten, Chy Laeardonn, David Fish

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Dec 28, 2022

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 07, 2022

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Employee Rating

Always Awesome. Shak is the Man 🤩 Never want to drive anything other than a Mercedes! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Kamu Kaehu-Davis, Kevin Lisonbee, Bryan Coughlin, John Kenny, Eric Flatten, Oscar Avila, Chy Laeardonn, David Fish

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Dec 08, 2022

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Rose, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 02, 2022

Dealership Rating
Employee Rating

Friendly and professional. Didn’t get pressured by sales! Very efficient and clean. Nice dealership. More

by liveoregon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kenny

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Dec 04, 2022

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 11, 2022

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Employee Rating

Kaycie was great and showed amazing patience and walked me through the online process and made me feel Comfortable More

by JASON.OAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Kamu Kaehu-Davis, Bryan Coughlin, Eric Flatten, Oscar Avila, Chy Laeardonn, Vadim Balashov, David Fish , Kaycie

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Nov 13, 2022

Mercedes-Benz of Beaverton responded

Jason, Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad Kaycie and our team was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2022

Dealership Rating
Employee Rating

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

by SYNTHIAF03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Browarski, Kamu Kaehu-Davis, Bryan Coughlin, John Kenny, Eric Flatten, Oscar Avila, Chy Laeardonn, Vadim Balashov, David Fish

Helpful
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Oct 21, 2022

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2022

Dealership Rating
Employee Rating

Andrew Jones was great with the follow up, although the repair took awhile, it was an odd problem, the team worked to get it done. More

by BBURKS_4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 16, 2022

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 05, 2022

Dealership Rating
Employee Rating

I was lied to about my key fob being fixed and was told the bservice would take 4 hours, It took less than two hours and was quoted less over the phone than in person for the retail price of the service. More

by ALEJANDRO-DAYTONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Oct 09, 2022

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 12, 2022

Dealership Rating
Employee Rating

I felt they had Great customer service and did a great job of getting me in a car while my service was being completed and explaining things I need to get completed when I visit again More

by alundis.brice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Not sure but I hope I picked the correct person

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Aug 14, 2022

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, Brice, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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