"This dealership treats you like royalty. We had an..."
This dealership treats you like royalty. We had an amazing experience from the start. We had called and gone to other dealerships in the Castle Rock and Denver areas and McCaddon’s Customer Service and support was leaps and bounds above the other dealerships we dealt with. Joe Cleland was our sales man and he was great to do business with. He went above and beyond for my family and we will continue to buy from him again in the future! Thank you Joe!!
"I am 66 years old. I have purchased many vehicle's in my..."
- Jerry V.
I am 66 years old. I have purchased many vehicle's in my life time. When I went to McCaddon and met Joe Cleland, WOW what service. My son-in-law found what I was looking for on McCaddon website. He called Saturday as they were closing. Joe answered the phone, he told him I wanted the GMC Sierra 2500 HD he found on their lot. Joe went to work on it immediately. On Monday when my daughter took me to McCaddon (A 2 Hour Drive). Joe had everything ready for me. He had me pre-approved for my loan, temp tags on the Pick Up and everything ready for me to sign and go. I have never dealt with a better Sales Consultant then Joe Cleland, also Stephen Purcell Finance Manager and Jon Berry Service Consultant made it a totally wonderful experience. I was also impressed that they listened to my wishes and didn't pressure me to add anything I didn't want. Thank You. -Jerry V
Other Employees Tagged:
, Stephen Purcell
"We went to McCaddon after no luck with our local..."
We went to McCaddon after no luck with our local dealership, and finding them online. We live in western South Dakota, so we wanted to work the basic deal via the internet and by phone before traveling 350 miles to Bolder. Joe responded quickly and was able to put the deal together within a day. We had a trade in and getting it valued was made simple thanks to Joe and the management team at McCaddon. We made the trip to Bolder and everything was ready when we got there. 45 minutes later including them verifying the trade and us test driving the the Enclave and Joe showing the features of the car we were on our way home. Absolutely no surprises, which I have not always enjoyed in past experiences with other dealerships. Thanks to Joe, Justin and all the folks at McCaddon, job well done!
"Wonderful shopping experience with excellent service...."
Wonderful shopping experience with excellent service. They listened and responded to my needs. I am very pleased with my purchase and I strongly recommend McCaddon for your automobile needs
"I live in Westminster Colorado and for the past 20 years..."
I live in Westminster Colorado and for the past 20 years have purchased 4 trucks out of state because I could never buy one right here. Joe Cleland and the management team earned my trust and made purchasing a 4x4 Truck in Colorado worth it. I do not respond well to high pressure, back and forth dickering and they came through on both fronts. It was a very pleasant purchasing experience that I would do again. It is tough to earn my business, and they did it without compromise.
"We had a blown engine on our recent trip out west. We had..."
We had a blown engine on our recent trip out west. We had the car towed to McCaddon. John is service was outstanding. He got us a loner car and kept us up to date on the issues. Unfortunately the repairs were more than the value of the car so we ended up buying a new vehicle. The sales department was as top notch as the service department. A big Thank You to everyone at the dealership for letting us get on with our vacation with minimal disruption
Justin Gasman did an outstanding job with all aspects.I also dealt with Joe and with Kam as salesmen and they were very knowledgeable and helpful through this all.
"return customer - new vehicle"
I have been so impressed with McCaddon since my first visit in 2017 with my leased Encore. Customer service is great- from service department to Joe Cleland and Justin Gasman. J and J just helped me with a brand new Encore. I will be back regularly for the oil changes and when I am ready for another lease or purchase!! Thank you Service Dept. AND Justin Gasman and Joe Cleland. connie c.
"What can I say about this family owned dealership that..."
What can I say about this family owned dealership that I’m sure has not been said so many times before? These guys are amazing and I’m not one to praise dealerships lightly. In the past when I’ve gone to purchase a car it felt like I was cheated by the time I drove off. But McCaddon made sure I was very well taken care of, they didn’t didn’t waste time trying to sell me something “better or newer”. I knew what I wanted and that was their focus from the get go. Buying a used car is normally you get what you get and nothing else. Joe went above and beyond and called the dealership that the truck was originally purchased and checked to see if we could continue the original warranty even though I was going to be the second owner. We looked up items that had been installed on the truck (lift, tires, after stock bumper) and made sure they where covered as well! Who would normally do that? So the first half went well and I was sent off to finance. I thought “Ok here’s where they will try to sell up”. I was wrong Justin was professional, personal, and all-around great guy. He showed us the hard numbers up front and didn’t try to sell more then what we wanted.
In and out in two hours and that included the test drive!
I can’t stress hard enough the amazing customer service we were given. If you want to buy a car or truck easily then go talk to Joe & Justin. They’ll not only make absolutely sure you go home with the vehicle you want but they will do everything possible to make it a fun and productive experience. Thank you guys. We will be back for another purchase one day and look forward to seeing you again.
"Excellent Experience :)"
Today I bought my new XT4! My salesperson, Joe Cleland, was amazing! He was knowledgeable, friendly and helpful. Justin Gasman handled the financing, and he too made the process easy and enjoyable. Justin explained everything to me so that I understood exactly the terms of my financing were, as well as my options. I had a questions just after leaving the dealership, and Justin was swift to call me right back and he answered my question in great detail. I have leased, and purchased several cars in my life, and this was one of the most enjoyable car buying experiences I have every had. I would highly recommend McCaddon Buick, GMC, Inc. to anyone looking to purchase a new car.