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Joe Coates
82 Reviews
Former newspaper publisher, came into the business after 23 years of calling on Sullivan Ford as an advertising account.
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Languages Spoken
English
82 Reviews
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82 Reviews of Joe Coates
September 08, 2025
Wonderful place and wonderful people, they where great to talk to and didn’t push talk to and didn’t push More
by WBROOKS
Verified CustomerOther Employees Tagged: Terry Etheridge, Sandra Stewart, Ashley Walker, Rick Allgood, Bradley Cade, Bradley Middleton
July 31, 2025
It took 6 months to get my vehicle with no update from Sullivan. I went online to the Bronco forum, but few people had any real information as to the cause of the delay. Then I lost the rebate a week bef Sullivan. I went online to the Bronco forum, but few people had any real information as to the cause of the delay. Then I lost the rebate a week before delivery because Ford held the Bronco for so long. Then, when financing the vehicle, I questioned whether overpayments would be applied to the loan principal, I was assured that it would. Well, the dealership used TD Finance for the vehicle loan. Look up TD Finance Reviews, 1 star on Yelp. They do not apply overpayment to the principal, among many other issues reported. Applying overpayment to the principal significantly reduces the interest paid on the loan over the loan term. TD Finance not allocating the overpayment significantly increases the total interest and total vehicle price paid over the loan term, exactly what I told them I did not want. All requiring more unnecessary time and effort on my part to fix. The monthly statement actually showed that I owed $200 more for the estimated payoff after making several overpayments. How is that even possible? It's not, I called TD and they are sending a corrected payoff. The overall buying experience was terrible and keeps getting worse. More
by Fredde
July 22, 2025
They were friendly, nice,courteous and very willing to help my son purchase his first truck. Wonderful experience for us both!! help my son purchase his first truck. Wonderful experience for us both!! More
by BRANDONLUPER45
Other Employees Tagged: Ashley Walker
July 22, 2025
This is was a great experience! Go see Sandra Stewart for all your car buying needs. It is hassle free buying experience. Go see Sandra Stewart for all your car buying needs. It is hassle free buying experience. More
by LAURA.DELAUNE
Other Employees Tagged: Terry Etheridge, Sandra Stewart
July 03, 2025
The staff at Sullivan Ford are the most open, honest and trustworthy with whom I've ever dealt. I highly recommend your next purchase be from Sullivan Ford. Why Go Anywhere Else, truly. trustworthy with whom I've ever dealt. I highly recommend your next purchase be from Sullivan Ford. Why Go Anywhere Else, truly. More
by Joe.coates17
Other Employees Tagged: Terry Etheridge, Sandra Stewart, Ashley Walker, Rick Allgood, Bradley Cade, Bradley Middleton , Zack Morrow, Scott Hartley
July 03, 2025
Get all promises in writing prior to meeting the finance manager. What you are told May not be true. manager. What you are told May not be true. More
by MIMSELECTRIC2
Other Employees Tagged: Terry Etheridge, Ashley Walker
June 04, 2025
Everything was great. Everyone was very helpful and explained everything that we needed to know. Everyone was very helpful and explained everything that we needed to know. More
by ALLENRICKY6
Other Employees Tagged: Terry Etheridge
April 21, 2025
great dealership and people to work with on getting a new vehicle. joe was super to deal with. vehicle. joe was super to deal with. More
by DMV_OFFICER
Other Employees Tagged: Terry Etheridge
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