Joe Cuellar
Joe Cuellar at Southern Chrysler Dodge Jeep Ram Greenbrier

Joe Cuellar | Page 14

General Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.1
238 Reviews
4.1

238 Reviews

Write a Review

238 Reviews of Joe Cuellar

July 07, 2023

Dealership Rating
Employee Rating

Service was fast and the staff was friendly. They also completed my factory recalls while I was there. Great experience! More

by WJGGNGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 27, 2023

Dealership Rating
Employee Rating

It was a very nice experience and our salesman was great. We would refer the dealership to other people More

by amysuehayden20
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Cheryl Cornell, Allison Humphries, Jeff Owens

Jun 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again so soon, Frank!

June 12, 2023

Dealership Rating
Employee Rating

The service techs were great and the customer service team was fantastic . I have and will continue to recommend Southern Jerp as a great place to buy and get service for your vehicle. More

by whminshew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Cornell, Stacy Gregg, Allison Humphries, Jeff Owens, Frankie Sneed, Reggie Wilkins, Paul

Jun 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 10, 2023

Dealership Rating
Employee Rating

Managers/sales people are terrible they make you feel once they have your Money they are done with you they don’t call back they avoid you when there Is an issue with vehicle and Paper work don’t Pro More

by nanjene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nerely Blanco , Cheryl Cornell, Dennis Jordan, Christopher north

Jun 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2023

Dealership Rating
Employee Rating

Worst experience I have ever had with a dealership. Difficulty in reaching anyone by phone or text. Service advisor and service manager unwilling to contact me to provide updates while my vehicle was More

by CVH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Advisors; Service Manager

Jun 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 09, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

.

Jun 09, 2023

CVH responded

I supplied plenty of information in order for you to track my issue with this dealership. The service advisor is Brian; the service manager is Keith; the GM is Joe. Any information regarding my vehicle’s issues can be accessed via my work orders at this dealership. If you aren’t willing to find this information and work on behalf to help correct the situation, then I don’t understand the reason for Dealer Rater to exist.

June 06, 2023

Dealership Rating
Employee Rating

Southern Chrysler Jeep at Greenbrier has the most experienced and caring technicians in the area! I would not take my vehicle anywhere else. More

by GONZO646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones, Efrem Huger , Stacy Gregg, Andrey Gvozdevskiy, Kyle McKenzie

Jun 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 03, 2023

Dealership Rating
Employee Rating

Efrem and frank out standing service. Went above and beyond to help make this deal. More

by Mark smeltzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones, Joe Anthony, Efrem Huger , Cheryl Cornell, Frankie Sneed

Jun 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you again for your positive feedback, Mark!

June 01, 2023

Dealership Rating
Employee Rating

Courteous friendly staff and fast response to inquiries. Over a great experience each time we visit the service and sales department More

by COUNTRY.GIRL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Tom Norfleet

Jun 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 22, 2023

Dealership Rating
Employee Rating

They did a wonderful job very nice job i will always take my car to them service is great More

by BJUDGE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2023

Dealership Rating
Employee Rating

Both have gone above and beyond what we would have expected to be treated like. We are so happy with both and will keep our business with both. More

by heidifromnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Houston

May 19, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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