Joe Cuellar
Joe Cuellar at Southern Chrysler Dodge Jeep Ram Greenbrier

Joe Cuellar | Page 14

General Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.0
242 Reviews
4.0

242 Reviews

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242 Reviews of Joe Cuellar

July 21, 2023

Dealership Rating
Employee Rating

The dealerships service was excellent. I really appreciated all the help getting the vehicle ready to go. I would definitely buy another car from the dealership sometime down the road. More

by dave.brogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate

Jul 21, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 15, 2023

Dealership Rating
Employee Rating

I had to wait for 3 hours to get my car back, I had an appointment. More

by danasuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"danasuf" does not correspond to a customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 14, 2023

Dealership Rating
Employee Rating

No hassle, loved the experience. All the people I interacted with were very pleasant and knew what I wanted. More

by jcbman1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Houston

Jul 14, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to hear more positive feedback from you, Jeffrey!

July 07, 2023

Dealership Rating
Employee Rating

QUICK AND EASY APPOINTMENT MADE ONLINE A BIG PLUS MADE MY DAY ONLINE IS THE WAY TO GO More

by kid601_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Anthony , Allison Humphries

Jul 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2023

Dealership Rating
Employee Rating

Service was fast and the staff was friendly. They also completed my factory recalls while I was there. Great experience! More

by WJGGNGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 27, 2023

Dealership Rating
Employee Rating

It was a very nice experience and our salesman was great. We would refer the dealership to other people More

by amysuehayden20
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Cheryl Cornell, Allison Humphries, Jeff Owens

Jun 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again so soon, Frank!

June 12, 2023

Dealership Rating
Employee Rating

The service techs were great and the customer service team was fantastic . I have and will continue to recommend Southern Jerp as a great place to buy and get service for your vehicle. More

by whminshew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Cornell, Stacy Gregg, Allison Humphries, Jeff Owens, Frankie Sneed, Reggie Wilkins, Paul

Jun 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 10, 2023

Dealership Rating
Employee Rating

Managers/sales people are terrible they make you feel once they have your Money they are done with you they don’t call back they avoid you when there Is an issue with vehicle and Paper work don’t Pro More

by nanjene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nerely Blanco , Cheryl Cornell, Dennis Jordan, Christopher north

Jun 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2023

Dealership Rating
Employee Rating

Worst experience I have ever had with a dealership. Difficulty in reaching anyone by phone or text. Service advisor and service manager unwilling to contact me to provide updates while my vehicle was More

by CVH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Advisors; Service Manager

Jun 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 09, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

.

Jun 09, 2023

CVH responded

I supplied plenty of information in order for you to track my issue with this dealership. The service advisor is Brian; the service manager is Keith; the GM is Joe. Any information regarding my vehicle’s issues can be accessed via my work orders at this dealership. If you aren’t willing to find this information and work on behalf to help correct the situation, then I don’t understand the reason for Dealer Rater to exist.

June 06, 2023

Dealership Rating
Employee Rating

Southern Chrysler Jeep at Greenbrier has the most experienced and caring technicians in the area! I would not take my vehicle anywhere else. More

by GONZO646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones, Efrem Huger , Stacy Gregg, Andrey Gvozdevskiy, Kyle McKenzie

Jun 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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