Friendly service and waiting area is comfortable and well
stocked with refreshments. Express service allows a short time frame for the customer wait.
stocked with refreshments. Express service allows a short time frame for the customer wait.
More
by rsgrand
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2023 -
Byers Subaru Dublin responded
Thank you for your wonderful review of Byers Subaru Dublin! We appreciate your kind words about our friendly service and comfortable waiting area. Our talented technicians work hard to get your vehicle serviced quickly, which is why we offer Express Service. We're glad you found it helpful during your visit.
We look forward to seeing you again on your next visit! Thank you for choosing Byers Subaru Dublin.
Labor cost is a bit costly, except that all other
services are excellent. thanks a lot for your service.
services are excellent. thanks a lot for your service.
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by Huaijin.zhou
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chad Sneed
, Ann Hill, Greg Scott
Nov 28, 2023 -
Byers Subaru Dublin responded
Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review.
We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service.
Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.
Greg was very prompt and genuine in dealing with my
issue! Highly recommend! Hard to find great employees these days!
issue! Highly recommend! Hard to find great employees these days!
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by NewCustomerForGood
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ann Hill, Greg
Oct 18, 2023 -
Byers Subaru Dublin responded
Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.
Tom crnko provides the best customer service, and keeps
you informed of your vehicle and gets your vehicle back in minimal time
you informed of your vehicle and gets your vehicle back in minimal time
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by jeremy614
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Greg Scott, Tom crnko
Oct 11, 2023 -
Byers Subaru Dublin responded
Thank you for taking the time to leave us such an amazing review. We are so glad to hear that Tom was able to provide you with the best customer service and help you with your vehicle in a timely manner. We take great pride in making sure our customers receive excellent service during their visit, and are thrilled to hear all the wonderful things Tom did for you! We appreciate your feedback and are grateful that we have customers like you who take the time to share their experiences. Thank you again for choosing Byers Subaru Dublin!
Severe lack of communication both internally and with
their customers.
Lacking empathy due to their lack of communication, follow-up, or error.
their customers.
Lacking empathy due to their lack of communication, follow-up, or error.
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by rk06
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Greg Scott, Tricia
Sep 15, 2023 -
Byers Subaru Dublin responded
Thank you for taking the time to review your experience with Byers Subaru Dublin. We apologize for any lack of communication that you have experienced. As a company, it is our priority to ensure that our customers are heard and that we are able to provide a service that meets their expectations. I understand how frustrating miscommunications can be and again apologize for this issue.
They are very communicative.
Too much. I feel like since leasing (2weeks or so ago) I’ve got at least one (but often, multiple) phone call or email per day about subaru, the car,
Too much. I feel like since leasing (2weeks or so ago) I’ve got at least one (but often, multiple) phone call or email per day about subaru, the car, my experience, if I understand all the features, etc. Maybe they're used to dealing with old people that don’t understand basic technology, but I don’t need all the hand holding and honestly find it annoying af. I’ve unsubscribed every time one comes and yet… I’m still receiving emails about Subaru or my lease and wanting reviews. My feedback is - chill out. You’re like a way too clingy gf and it’s not a cute look.
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by allisonc.reeves
Verified Customer
Verified Customer
Other Employees Tagged:
Chad Sneed
, Atef Behery, Ann Hill, Brandon Jackson, Greg Scott, . I didn’t work with anyone but Brandon, however it won’t let me past this screen until I rate more of them…?
Sep 10, 2023 -
Byers Subaru Dublin responded
Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.
I’ve leased 3 of my foresters from Byers and I have had
nothing but great service. They are very accommodating and great to work with. I don’t feel like I am spending too much time in the dealership. They
nothing but great service. They are very accommodating and great to work with. I don’t feel like I am spending too much time in the dealership. They work hard to be efficient and thorough. I will continue to go there for my future leases or purchases. I want all of the staff to know they are doing great and keep doing what they’re doing! Thank you for a wonderful experience.
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by JGrime
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2023 -
Byers Subaru Dublin responded
Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.
Couldn’t be happier with my experience.
My salesman Brandon was great! Love my new car
My salesman Brandon was great! Love my new car
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by Jeff D
Other Employees Tagged:
Brandon Jackson
Aug 23, 2023 -
Byers Subaru Dublin responded
Thank you for taking the time to review your experience with us, Jeff! We are delighted to hear that you had such a positive experience, and Brandon in particular.
It brings us a great deal of pride and joy to be able to provide such outstanding customer service, and we are so glad that we were able to help you find exactly the right car for your lifestyle. We hope it will bring you many years of not only driving pleasure but also peace-of-mind, knowing that our dealership is here for any future servicing or maintenance needs.
Please let your friends and family know all about us - we'd love them to also experience the Byers Subaru Dublin difference. Thank you again for being part of the happy family!
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4 yrs, 1 mo
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