"Joe was Great, very professional, friendly and easy to..."
- Happy Queen
Joe was Great, very professional, friendly and easy to talk to! He made the experience stress free. HE worked with my budget. Joe was very accommodating and not like many other aggressive car dealers. He was able to help me get an UPGRADE IN MY BUDGET! 🌝 Very happy with my New car! The Insurance worker was great as well he helped me out as well!
"Great service to the point and quick Explain all the..."
Great service to the point and quick
Explain all the process Thru the negotiation financing was simple and to the pointv
Thank you Arnold and Joe 👍
"Amazing service and safety precautions. I recommend this..."
Amazing service and safety precautions. I recommend this to everyone. Please continue the great service and I will be a customer for life. I will also recommend.
"The service was quick and easy since I had an..."
The service was quick and easy since I had an appointment. Everyone was helpful and friendly. I also received a complaint car wash, it’s only outside of the car.
"Amazing dealer, they get you the best deals, and bringing..."
- Pedro Contacto
Amazing dealer, they get you the best deals, and bringing your car for service is a breeze, I recommend this dealership for anyone looking for a great car and excellent customer service.
"Martha Williams: A Hard Working Consumer"
I submitted my paycheck stubs, license to Joe Dseravines. He came back and stated that he has the prefect car for me...it was a used car; 2014 Hyundai Santa Fe $14,000 with $1000 down. He drove it in front of the car dealership and ask me to come and test drive it...it was not clean, dents etc... So again I inform Joe Dseravines that my payments no more then $300. A hour later he came back to me and said that I was approved and he introduce me to his finance agent "Albert Garver". And the nightmare began; Mr. Garver, told me how much my monthly payment would be for that car; my mouth dropped open. I told him I could not afford a $500 dollar monthly payment and he started removing the "warranty" "GAP" etc.… "I stated", that this car is six years old and not 2019 new car. Mr. Garver stated that the monthly will come down without any warrants at $458 that I had 48 hours to decided if I was taking this car. I refused, and Mr. Joe Dseravines, 2 more sell men which were Fenando Sama-Car Manager with another manager, enter his office and stated that this deal, "I could not get it anywhere else for this amount with my credit score at 400 below. So each one started saying remarks, like "if you get this car now we will re-finances you in six months" and I said this will make my monthly payment go down." Everyone in that room said "YES" I would make sure of this. And I believed what they say. They still didn't tell me about the finial payment so I signed my life away, didn't know what I was signing. Trusting a sale person, they start giving me gifts like "key chains" "extra keys" a "tote bag etc... I put down $300 dollars and sign a form to give them $700 dollar more from my next pay period. They then tried to send me home with the car and no car insurance, he stated that they will give me a tag from this car from the Mazda car dealership to drive off the lot with this car. I left and when home without a car. Today is January 6, 2020 and I haven't received my money back yet. I will never send or go to this car dealership.
Other Employees Tagged:
Fenando Sama; Albert Garver and more I wish I would have gotten their names
- Jerry Nieves
Thank you to Joe Desravines for your patience and assistance with the lease of my 2020 Mazda3 Select. I went in looking to find a new vehicle that was going to satisfy what I was looking for in terms of options and Joe was quick to find exactly what I was looking for. It also helped that the color option I wanted was in stock and I was in and out of the dealership in 3 hours. One of the fastest and most streamlined experiences I have had with leasing a vehicle.
"They treat you like family no costumer."
I like the fact that they don’t treat you like customer, they treat me as a family.
I’m very happy and satisfied with my lease.
Other Employees Tagged:
"Sold me a car with mileage inconsistency compared to CARFAX "
Have been trying to resolve this for long time and each time their sales ALBERT promises to fix it
At time of sale all promises about it is a small issue and they will fix it in 24 hrs
It has been 18 month!! I am sure they knew it was not a small issue
Stay away if you can
"Excellent experience "
I went looking for a Mazda CX-5 and Joe Desravines showed me around. There was no hassle and I walked out with exactly the car I wanted and the deal I was looking for. Would totally recommend it.