Joe Haga

My sales professional was Joe Haga and he was amazing. I had an extremely positive experience and I would happily recommend Hawk Subaru. I had an extremely positive experience and I would happily recommend Hawk Subaru. More

by AMYSCANLAN727 Verified Customer Verified Customer

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Joe was phenomenal to work with! I couldn’t recommend him enough to anyone looking for a car I couldn’t recommend him enough to anyone looking for a car More

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Hawk Subaru is a decent dealership. All the staff I interacted with were professional and helpful. I was offered the 0.9 percent APR currently on being advertised from Subaru, but s All the staff I interacted with were professional and helpful. I was offered the 0.9 percent APR currently on being advertised from Subaru, but since I didn’t need it that’s as far as the discussion went. With respect to the dealership's explanation of final vehicle pricing... I’ve found that almost no dealership wants to be completely forthcoming. A 5 out of 5-star rating in this area would be a dealership that puts the vehicle’s factory invoice on the table at the beginning of the negotiations. Show the customer the unabridged truth by stating up front what you, the dealership, paid the manufacturer for the vehicle. In actuality, most well-informed customers know full well that there is a dealer holdback of something in the neighborhood of 1 to 3 percent of the vehicle’s MSRP, so by not placing the factory invoice on the table at the onset of negotiations it would suggest that the dealer is being less than completely transparent. I consider my sales representative, Joe Haga, to be a decent guy. My 5 of 5 star rating for him was largely based on his willingness to negotiate and what I saw that was, in my opinion, a genuine effort on his part to work to add in some additional items to sweeten the deal. My 4 out of 5 star overall rating for the dealership is based on the following: 1) I’ve only had the vehicle for less than a week and it has only 400 miles on it at this point; and 2) I haven’t had the opportunity to even test all of the features of the vehicle yet. My suggestion would be to limit this initial query on customer satisfaction to 1 simple question, “Are there any problems of issues that need to be addressed at this point?” If that answer is yes – address those issues; if that answer is no – tell the customer that you’d like to touch base again in 8 – 12 months – after the vehicle has gone through its break-in period and any issues have had a chance to become manifest. If, at that time, the customer complains about being on a first name basis with your dealership maintenance manager and having him on speed dial... Well, you’ll have a comprehensive and honest answer. More

by DEK613 Verified Customer Verified Customer

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Very attentive, knowledgeable, and professiona and also willing to go above and beyond, would most definitely recommend plenty of on hand inventory willing to go above and beyond, would most definitely recommend plenty of on hand inventory More

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Very well taken care of here at Hawk Subaru. Joe Haga was a phenomenal salesperson and made the process incredibly easy. Joe Haga was a phenomenal salesperson and made the process incredibly easy. More

by MATTGOODMAN0511 Verified Customer Verified Customer

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He was very helpful and I found the experience very easy. And I really liked how he listened to me, and how he really let me feel and didn’t really ramble about features that the car had, he really let me ex And I really liked how he listened to me, and how he really let me feel and didn’t really ramble about features that the car had, he really let me experience the car and find things myself and when I had a question, he had all the answers to all the questions I had about the car and even about any more minor things I have pointed out.. this was a great experience… and he was training a man named Paul he was new unfortunately I didn’t catch Paul’s last name but joe is a excellent coach and he has been in contact with me by email and called me to make sure I Liked all the work that was done to fit the remote start and I thought that was a very nice thing for him to do. More

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John Haga and his Manager Mark did an amazing job in helping us with our new vehicle purchase. We are a returning customers because the service and the customer service are always excellent. They mad helping us with our new vehicle purchase. We are a returning customers because the service and the customer service are always excellent. They made the vehicle transition smoothly all the way to the end. John was very helpful throughout the process. More

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Joe Haga made us feel welcome as soon as we walked in and was extremely knowledgeable about all of the models of Subaru. He and the entire Hawk staff made buying a new car the smoothest and easiest I have e was extremely knowledgeable about all of the models of Subaru. He and the entire Hawk staff made buying a new car the smoothest and easiest I have every experienced. Fully recommend Hawk and specifically Joe to those looking to buy a new car. More

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Very friendly and helpful staff. I was taken care of quickly and efficiently. I feel confident going back to hawk for any future needs with my car. I was taken care of quickly and efficiently. I feel confident going back to hawk for any future needs with my car. More

by KATESTENZL Verified Customer Verified Customer

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From the moment I drove onto the lot, I was taken care of by Joe. The process was smooth and easy, and I drove off the lot that afternoon with a brand new Subaru. Joe explained everything well and nothing ca by Joe. The process was smooth and easy, and I drove off the lot that afternoon with a brand new Subaru. Joe explained everything well and nothing came as a surprise. I'm glad to be in their care and look forward to taking my future business to them. More

by JOHNMARSAGLIA14 Verified Customer Verified Customer

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