Joe Hofstetter
Joe Hofstetter at Wilde Subaru

Joe Hofstetter

General Sales Manager

Wilde Subaru

1560 E Moreland Blvd
Waukesha, WI 53186

4.4
22 Reviews
4.4

22 Reviews

Write a Review

22 Reviews of Joe Hofstetter

May 20, 2026

Dealership Rating
Employee Rating

Terrible dealership and the people I’ve dealt with so far have been a bunch of xxxxxxxx. Definition of sleazy salemen especially Mike Frank. More

by LW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Hill, Mike Greco , Mike Frank

May 20, 2026

Wilde Subaru responded

Hello, Thank you for taking the time to share your experience. Providing respectful, transparent, and professional service is very important to us, and we take feedback like this seriously. We were concerned to hear about your comments regarding your interactions with our team. I would like to note that the staff member referenced in your review has not been with our dealership for over two years. That said, your overall experience matters greatly to us, and we would appreciate the opportunity to better understand your concerns and address them directly. Please feel free to contact me at your convenience using the information below. Joseph Hofstetter - General Sales Manager - jhofstetter@gowilde.com

May 20, 2026

LW responded

Oh really? Mike’s been gone for 2 years? That’s interesting given the fact that I purchased my car in December 2024. I didn’t realize Wilde Subaru knows how to clone salesmen. I’m fed up with the complete disrespect from your dealership. Not only was the car buying process & the administrative side nothing but a nightmare, but even on the service side you guys have no clue what you’re doing. I brought my vehicle there last month for a warranty repair that was already looked at and now I’m dealing with the same issue. On top of that you are more interested in PR than actually responding to your customers since Michael has ignored my emails when I told him the same issue is happening again. And not only that but I had to leave my car there over the weekend and the rental I picked up was full of bird poop, had to spend money out of my pocket to clean the car and not only that but when I picked up my car, it was covered in bird poop. Tell Michael to keep ignoring my emails, I’ve already filed a complaint with Subaru and I’ll be working through them to resolve the issue. I’m fed up with your dealership and the blatant disrespect from your team. And I truly don’t care that the service side is not your department, Wilde Subaru has done nothing but drop the ball on a customer.

April 26, 2026

Dealership Rating
Employee Rating

We have purchased two vehicles from this dealership as well as having our maintenance done by them. This latest purchase was to replace a previous Subaru with a new one. More

by TLS
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Hill, Ben Engel

Apr 27, 2026

Wilde Subaru responded

Thank you for sharing your story with us! It means a lot to hear you've been well taken care of time and time again. We hope you and your new Subaru have many safe and happy miles together! - Wilde Subaru

April 13, 2026

Dealership Rating
Employee Rating

Tim wad great to work with. We went in looking for a certified used crosstrek but after talking with Tim about the special financing rates subaru was offering for new cars it ju More

by srggradtke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2026

Wilde Subaru responded

We are so lucky to have customers like you! We’re grateful you chose to work with Tim and are so happy to hear that you had a great experience. Congratulations on your new Subaru Crosstrek!

January 12, 2026

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Employee Rating

Excellent experience, customer service was great and service was completed on time. New lounge area was spacious and really appreciated the coffee and snacks. More

by montano55355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedja Urosevic, Passion Day-Hughes , Mike Dachowski

Jan 12, 2026

Wilde Subaru responded

Thank you for sharing your experience! We’re glad everything went smoothly and you enjoyed our lounge area. We’re here if you need anything else in the future, and we hope to see you again at Wilde Subaru! Safe travels!

May 20, 2025

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Employee Rating

Timely and comprehensive service each time. They explain things in ways that are easy to understand they take care of big and small issues. They’re also willing to answer questions and make rec More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belmir Salihovic

May 20, 2025

Wilde Subaru responded

Hi Adam, thank you for highlighting the attentive service at Wilde Subaru! We're glad to hear our team makes everything clear and takes care of all your needs. We appreciate your support and look forward to assisting you in the future!

April 30, 2025

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Employee Rating

Service was prompt. Customer service was beyond great and the in lounge amenities were a nice touch. More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Erkkila, Passion Day-Hughes , Mike Dachowski

May 01, 2025

Wilde Subaru responded

Hi Greg, thank you for the 5-star review! We look forward to having you back at Wilde Subaru in the future!

March 31, 2025

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Employee Rating

Professional, organized, friendly people throughout the dealership. Hard working people doing a great job for the customer. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Wilde Subaru responded

Hi Barb, thank you for recognizing the hard work and dedication of our team at Wilde Subaru! We're delighted to hear about your positive experience with us.

November 07, 2022

Dealership Rating
Employee Rating

Sales person never contacted me about my cars delivery. Was treated poorly and didn’t have any of my questions answered. If I ever do buy another Subaru it will never be from Wilde Subaru again. More

by jacobscholl930
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeana French , Charles Sauter

Nov 09, 2022

Wilde Subaru responded

Hello Jacob, I am deeply sorry to learn about the level of communication you received. Every customer that presents us with the opportunity to earn their business deserves a first-class experience. When time allows, please reach out to me directly at the contact provided below. I would like to work with you to better understand your experience and earn your confidence back in our team. I look forward to working with you soon. Joseph Hofstetter jhofstetter@gowilde.com Assistant Used Car Manager

October 24, 2022

Dealership Rating
Employee Rating

Corey and Belmir took care of my delivery in a fast, courteous way. Both were excellent to work with. Thanks guys! More

by Nicole.Burke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Knoelke, Belmir Salihovic , Courtney Hutsen

Oct 28, 2022

Wilde Subaru responded

Hello, Thank you for the great review! We are happy to see our team was excellent to work with. Thank you for being a valued customer. We look forward to seeing you next time at Wilde Subaru!

July 04, 2019

Dealership Rating
Employee Rating

I love my new Forester The process of leasing a Subaru Forester was long with bumps in the road. Thank you to Pete the general manager and Christian our sales consultant goi More

by dabot92
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Erkkila , Christian Bajurny

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