Joe LeBlanc | Page 2

Well done Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car wa Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car was done. Service work looked good. More

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Very Pleased We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more p We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more pleased. More

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Don't Trust Their Certified Pre-Owned Cars. I found a pretty good deal on a car here and it was certified pre-owned. My first complaint is that the salesman had no idea this car had been in an a I found a pretty good deal on a car here and it was certified pre-owned. My first complaint is that the salesman had no idea this car had been in an accident. I found out when I was researching the car before purchasing. After purchasing the car, I noticed when i would get up to 50mph i would hear a noise in one of the wheel wells. It took me a month to get the car in because they were busy. Once i took the car in they notified me that two wheels were bent and the car needed an alignment (all of which I needed to pay for). The bottom line is that they sold me a certified pre-owned car with bent wheels and made me pay for it. If you purchase a car from this dealership I would get it inspected by a 3rd party mechanic. However, their service guys are very helpful and communicate well. More

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Best sales man Me and my husband walking to the dealership just looking end up running into Joe the salesman gave the best experience car shopping ever we decided to Me and my husband walking to the dealership just looking end up running into Joe the salesman gave the best experience car shopping ever we decided to buy thanks again. More

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Tire replacement I was unfortunate enough to hit a deep pothole and destroy both the drivers front and rear tires at 6:30 am. I called for Audi roadside assistance wh I was unfortunate enough to hit a deep pothole and destroy both the drivers front and rear tires at 6:30 am. I called for Audi roadside assistance who was able to retrieve my car with a flatbed truck and take it to Tom Wood Audi. The dealership contacted me when my car arrived and they were able to replace my tires the same day. I picked up my (now clean) car later in the afternoon. Great service with no hassle! More

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85000 mile service Great job as usual. Always friendly and accommodating. Clean and fresh facility in Indy. Wish it’s wasnt quite as quite as expensive but you get wh Great job as usual. Always friendly and accommodating. Clean and fresh facility in Indy. Wish it’s wasnt quite as quite as expensive but you get what you pay for in this case. More

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Friendly, helpful staff Everyone was kind and helpful. We really enjoyed working with Joe. I’m pretty new to the car buying process, but Joe and others at the dealership were Everyone was kind and helpful. We really enjoyed working with Joe. I’m pretty new to the car buying process, but Joe and others at the dealership were great at walking me through and making sure we were satisfied with our purchase. The whole process was smooth and easy. I’m looking forward to working with them again in the future. We now want my mother to trade in her car for a new Audi! More

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Trouble with battery I bought a used Honda CRV and had a problem with the battery 2 days later. Joe the Sales Agent battled evening traffic to help me jump the car and fol I bought a used Honda CRV and had a problem with the battery 2 days later. Joe the Sales Agent battled evening traffic to help me jump the car and followed me back to the dealership. They gave me a loner car to use till they could get the battery exchanged the next day. They did this all free of charge to make things right. Thank you again for being there. More

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Awesome Experience! Joe Leblanc was exceptional is his customer service, response time and knowledge of the Audi cars! Joe took great care of us from beginning of the pro Joe Leblanc was exceptional is his customer service, response time and knowledge of the Audi cars! Joe took great care of us from beginning of the process to the end and even follow up afterwards . More

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Great Expericence! Purchased a pre-owned Audi S3 from Audi Indianapolis. I was a little apprehensive as I drove 2 hours to see the car for the first time and it is my f Purchased a pre-owned Audi S3 from Audi Indianapolis. I was a little apprehensive as I drove 2 hours to see the car for the first time and it is my first Audi. Everything was as advertised and thanks to Joe LeBlanc it was a truly exceptional experience. Joe has a wealth of knowledge and did a fantastic job showing me the many features of the car. He was happy to answer any questions I had. Neil Brenner in Finance was also exceptional. No pressure. Knowledgeable. Friendly. Committed to customer service. This was truly the best car buying experience I have had. Would definitely recommend Audi Indianapolis!! More

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