Joe Letorney
Joe Letorney at Coastal Volkswagen

Joe Letorney | Page 7

General Sales Manager

Coastal Volkswagen

1 Saturn Drive
Hanover, MA 02339

Contact Me
4.8
235 Reviews

I have been managing Coastal VW for over 5 years. I am currently on my 7th VW and have owned a Passat, 3 Tiguans, 2 Atlas and most recently a 2023 ID.4.

Dealership Experience

7 yrs, 6 mos

Industry Experience

11 yrs, 4 mos

4.8

235 Reviews

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235 Reviews of Joe Letorney

June 21, 2022

Dealership Rating
Employee Rating

Sales manager and all other personnel very friendly and helpful. Very knowledgeable about VW Products. Showroom very clean and comfortable. More

by JenM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ryan , Johnny Walker, Kristen Walker

Jun 21, 2022

Coastal Volkswagen responded

Thank you Jen, for reaching out about your experience , We hope to see you again !!

Jun 21, 2022

JenM responded

See you soon.

June 10, 2022

Dealership Rating
Employee Rating

Product Specialist Evan Chochrek was nothing less than exceptional. Very professional and helpful. Thanks, man! More

by NalexW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Chochrek , Amanda Cruz

Jun 10, 2022

Coastal Volkswagen responded

Thank you, for your review We're glad you had a good experience, and hope to see you again !!

May 31, 2022

Dealership Rating
Employee Rating

We had a great experience purchasing our new VW Taos. Johnny and Dave were easy to work with and we never felt any pressure when purchasing out new car. John Matson More

by jnjmatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Spellman, Johnny Walker

Jun 01, 2022

Coastal Volkswagen responded

Thank you for your review. We're glad you had a good experience and hope to see you soon!!

May 31, 2022

Coastal Volkswagen responded

Thank you for your positive review, and feedback !!

May 24, 2022

Dealership Rating
Employee Rating

Worst experience ever buying a new vehicle from Coastal! Stay away from this dealership. They add in additional charges as dealer installed but never reveal or disclose until after signing. False advertisin More

by domenic_rizzo
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Evan Chochrek , David Spellman

Jun 20, 2022

Coastal Volkswagen responded

We are disappointed to see your review. Not only did our team match the interest rate from your bank and thoroughly explain the all paperwork prior to obtaining your legal signature, we also provided a discount off MSRP (which is extremely difficult to find in this market). We value every customer and transaction and feel this review does not accurately represent our disclosure practices.

Jun 20, 2022

domenic_rizzo responded

Your finance person initially presented several higher rates and only matched it after I was getting ready to walk away and you would not accept any external financing. When I questioned the extra charges …he only stated your salesperson should have told you about it which he made no mention of it! There was no net discount and I wasted a day at your dealership!

May 19, 2022

Dealership Rating
Employee Rating

Bought a pre owned vehicle from Coastal. It was a pleasant process- everyone I spoke to was very kind and friendly. I was able to complete the deal quickly and drive home the car the same da More

by Erilin333
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Foulds , David Spellman, Johnny Walker, John Wyman

May 24, 2022

Coastal Volkswagen responded

Thank you Erilin for leaving Coastal Volkswagen a 5-star rating, it's truly appreciated!!

May 12, 2022

Dealership Rating
Employee Rating

Friendly staff. Lance Ward was informative without being pushy. He listened to our needs and we came back to buy the VW Atlas based in part on our initial experience More

by gpringle16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Foulds , David Spellman, Lance Ward

May 24, 2022

Coastal Volkswagen responded

Thanks for leaving Coastal Volkswagen a 5-star rating ,its truly appreciated!! Enjoy your new Atlas.

May 11, 2022

Dealership Rating
Employee Rating

Chris was great to deal with no high pressure sales tactics very informative kept me updated as to what was going on with vehicle More

by k.kelley216
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ryan , Amanda Cruz

May 24, 2022

Coastal Volkswagen responded

We appreciate. the time you took to share your 5-star rating of Coastal VW.

May 05, 2022

Dealership Rating
Employee Rating

Lance and the whole team at Coastal Volkswagen could not have made the process of buying a car any better. They were professional yet personal. They went above and beyond to help me with my current lease en More

by kgrady8284
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Ward

May 24, 2022

Coastal Volkswagen responded

Hi Thank you for rating and reviewing Coastal VW,

May 03, 2022

Dealership Rating
Employee Rating

It was wonderful! I would definitely send people there. We have gone to many dealerships and this is far superior! More

by mpa11pt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Spellman, Johnny Walker

May 24, 2022

Coastal Volkswagen responded

We appreciate the time you took to share your 5-star rating and review !!

April 28, 2022

Dealership Rating
Employee Rating

Highly recommend Coastal VW in Hanover and our salesperson Johnny Walker. Purchased a CPO Tiguan at Coastal and Johnny was polite, helpful and well versed in all of the features of the Tiguan. All More

by jt2919
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Amanda Cruz, David Spellman, Johnny Walker

May 26, 2022

Coastal Volkswagen responded

Thank yo so much for taking the time to leave this excellent review . We really appreciate your business. Enjoy your new Tiguan !!

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