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Joe Platt

Overview Reviews (35) Inventory (169)

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Joe Platt

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7

35 Reviews

Overview Reviews (35) Inventory (169)

4.7

35 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Joe Platt

October 15, 2025

Dealership Rating

Employee Rating

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! Usually on time with appointments. Great! More

by KAYANDPOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

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Oct 15, 2025 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

Dealership Rating

Employee Rating

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Clayton Fisher, Sean Bryant

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Oct 13, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

Dealership Rating

Employee Rating

Joe was amazing. Great communication. My truck was fixed pretty quick. I would definitely recommend Regal Chevrolet and Mr. Joe Plat Great communication. My truck was fixed pretty quick. I would definitely recommend Regal Chevrolet and Mr. Joe Plat More

by rich10reinhardt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Felix Mendez - Service Lane Manager - 863-333-4656

September 04, 2025

Dealership Rating

Employee Rating

I have had 3 encounters with Regal, 1sales 2 service and all 3 were unsatisfactory, but I don’t have any complaints about Emmy all 3 were unsatisfactory, but I don’t have any complaints about Emmy More

by REA3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Erickson, Emmy Andrew , Shaun Wren

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Sep 08, 2025 -

Regal Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Felix Mendez - Service Lane Manager - 863-333-4656

August 29, 2025

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Employee Rating

I brought my Truck in for new tires and it was finished on time. Great job.! Regal on time. Great job.! Regal More

by Nix.ricky

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

August 19, 2025

Dealership Rating

Employee Rating

From the lady who set my appointment with Joe, everything went smooth and friendly. Easy in and out. went smooth and friendly. Easy in and out. More

by Kim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

August 18, 2025

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Employee Rating

I had to bring my car to the shop 3 times to get it fixed. It took a month for them to figure out the problem. Ridiculous. fixed. It took a month for them to figure out the problem. Ridiculous. More

by carlysangels07

Verified Customer

Recommend Dealer

Other Employees Tagged: Joe Platt

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Aug 18, 2025 -

Regal Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

August 04, 2025

Dealership Rating

Employee Rating

I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I wouldn't go anywhere else! More

by MAKINWAVES524

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew , Shaun Wren

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Aug 05, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

July 30, 2025

Dealership Rating

Employee Rating

Very good service, fast, courteous, got us in and out. Quick and easy to make an appointment in my time frame. Quick and easy to make an appointment in my time frame. More

by denlermc21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew , Shaun Wren

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Aug 05, 2025 -

Regal Chevrolet responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

July 27, 2025

Dealership Rating

Employee Rating

Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew , Shaun Wren

Report | Print

Jul 28, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

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