Joe Seker | Page 34

Poor customer relations Don’t say I didn’t warn you... The main reason I chose to step foot into this dealership was that the receptionist Carey claimed that they are known f Don’t say I didn’t warn you... The main reason I chose to step foot into this dealership was that the receptionist Carey claimed that they are known for offering up to 20% more for trade ins... this isn’t true (BAIT & SWITCH. ILLEGAL?!) they actually offered me 5% less than every other dealer that I met with for my immaculate trade. The actual transaction left me feeling as though I’d just made a deal with a corrupt foreign government. Two times salesman Roman Tobak went back on his word during the sale of the vehicle I purchased. First, he insulted me with one of the worst offers I’d had all day, So I walked away and returned a few hours later, because I really liked the vehicle they were selling (the only positive in this story). He conveniently had amnesia about the price we agreed on earlier that day and tried to put $1000 more in his pocket by claiming his “buyer” didn’t want to pay the same price for my trade anymore. The truth is he didn’t speak with a “buyer”, it was 9pm. Second, we finally make a deal that the dealer will pay for fees and I will pay for taxes plus the agreed upon purchase price. I was half way through signing the paperwork when he went back on his word again and tells me the dealership doesn’t have the $280 to pay the fees that he agreed to pay. He also conveniently failed to omit a $30 documentation fee from the contract he printed up. Had I not spent 16 hours today searching for a vehicle that I felt good about driving home and if I didn’t have a 3 hour drive home tonight I would have walked away from this classless dealership. Ultimately, Roman Tobak and Manager Joe Seeker decided that their integrity, or lack thereof, is worth $280 measly dollars. Slimiest sales people I’ve ever encountered, and they have no shame in sucking every dime they can out of you even if it means going back on the agreement they shake on. In response to Allan- I had no issue understanding the negotiation process. I made myself very clear during the sale what I was willing to pay and your salesperson agreed to it. Perhaps you can provide a written explanation here as to why it is ok for one of your salespeople to agree to very specific terms and then not deliver on that very specific agreement. More

by Brutter Verified Customer Verified Customer

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Happy Happy Happy Lucy and Joe are the best. We left the dealership happy and we recommended to all our friends and family. Thank you Martin Main line Honda for ever Lucy and Joe are the best. We left the dealership happy and we recommended to all our friends and family. Thank you Martin Main line Honda for everything More

by Wanda Verified Customer Verified Customer

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Great car buying experience We really like dealing with the people at Martin Main line Honda. In fact, they did such a good job that we came back two months later and bought a We really like dealing with the people at Martin Main line Honda. In fact, they did such a good job that we came back two months later and bought a second car from them. Our sales rep Lucy was extremely helpful. The sales manager Joe gave us an excellent deal I think, and the finance manager Dave was a pleasure to deal with. Our technician Carlos walked us through all of the Marriott features of both cars. The experience could not have been more pleasant. More

by Happy Honda Owner Verified Customer Verified Customer

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Will Say ANYTHING to sell a car...And then you're stuck! Stay away from this dealership. Dishonest/ irresponsible sales management. Cars will have problems within 24 hours of purchase... then you're stuck wi Stay away from this dealership. Dishonest/ irresponsible sales management. Cars will have problems within 24 hours of purchase... then you're stuck with a lemon. More

by Neveragain Verified Customer Verified Customer

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Efficient, friendly and knowledgeable service! Because of the best possible service at Mainline Honda I will always buy my cars there. Joe, Lucy and Carlos are Triple A in every category! Because of the best possible service at Mainline Honda I will always buy my cars there. Joe, Lucy and Carlos are Triple A in every category! More

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Good experience It was a good experience in general. The person selling us the car was really helpful and great to deal with. However, the only bad experience was to It was a good experience in general. The person selling us the car was really helpful and great to deal with. However, the only bad experience was to receive too much pressure from the person dealing with the loan that the dealer could give us. I think his name was Joe. We wanted to take the loan with our bank, but he put uncomfortable pressure, that for one minute made us think that we should quit the process and go to another dealer. More

by FELIPEMUNOZBARRIOS Verified Customer Verified Customer

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Buying. Excellent overall experience the staff was great they made buying easy and pleasant they treated me fairly and with respect and courtesy. I would reco Excellent overall experience the staff was great they made buying easy and pleasant they treated me fairly and with respect and courtesy. I would recommend this dealership to anyone looking for a new car v More

by MKURTZ1 Verified Customer Verified Customer

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Amazing people who really care about your situation Julie was my saleswoman and went above and beyond my expectations. Everyone here really cares about you. I would definitely recommend them over other Julie was my saleswoman and went above and beyond my expectations. Everyone here really cares about you. I would definitely recommend them over other dealerships in the area. More

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Awesome experience Julie Thompson was amazing! She was so patient accommodating our busy schedule! Everyone at the dealership was professional, but felt like close frien Julie Thompson was amazing! She was so patient accommodating our busy schedule! Everyone at the dealership was professional, but felt like close friends at the same time!!! Very accommodating and listened to what we wanted and was willing to get it! Even from their other store the SAME day!!! They truly understood our lack of free time! More

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Julie Thompson As our salesperson, Julie was outstanding, she was knowledgable, efficient and extremely effective. She worked tirelessly to get us a deal which was i As our salesperson, Julie was outstanding, she was knowledgable, efficient and extremely effective. She worked tirelessly to get us a deal which was in both parties best interest. I would absolutly recommend Julie and the entire Martin Mainline Honda staff. More

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