Joe Taylor | Page 9

Bought a preowned Smart electric ForTwo Friendly, straightforward, helpful. This is a team effort, starting with the service rep talking to me about my future car needs and telling more ab Friendly, straightforward, helpful. This is a team effort, starting with the service rep talking to me about my future car needs and telling more about his experiences with some of the makes and models coming through. More

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The team worked their magic! My husband and I came in on a Saturday afternoon to test drive a 2008 Prius, and we were planning on driving up to Fredericksburg to purchase a cheape My husband and I came in on a Saturday afternoon to test drive a 2008 Prius, and we were planning on driving up to Fredericksburg to purchase a cheaper, higher mileage car from a no-name used car dealership. I was met by Joe Taylor at the door and he promptly got the keys to the vehicle we saw online. He pulled it up and took my license inside to copy, which gave us a great chance to honestly talk about our first impressions without worrying about censoring our opinions. We were blown away by the luxurious interior and excellent condition of a 10 year old car. Once on our test drive, Joe made pleasant conversation but was quiet so we could hear any noises/squeaks/the engine/etc. I thought that was so considerate and rare, based on my experience with other car salesman who rattled on and on and were probably just trying to mask rattles and clanks. We chatted a bit with Joe and Sterling (manager) about my trade-in and ended up leaving without buying since we needed a bit more money for the trade-in. I felt they were honest and not pushy at all. We got a call from Joe about 2 hours later, letting us know he spoke with a higher up (one of the Hyman Brothers himself?) and he offered an excellent deal on my trade-in. I appreciated his going the extra mile since the no-haggle price of the Prius was not going anywhere. This truly sealed the deal for us, despite testing 2 other Prius' in a 100-mile radius. Once we expressed our serious interest, Joe took calls from us on a Sunday, and walked us through the final paperwork along with Sterling. Together, they really took care of us and I believe they will continue to do so for as long as I'm going in for my free state inspections and every 3rd oil change! I will also shout out Brad who thoroughly explained all of the financing and Roger in the service department. The tire pressure monitor light came on as we were driving our new car home, and I was able to get it reset the next day while I got my license plates on. More

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Excellent inventory, fairly priced, exceptional staff It was our first exposure to this dealership. We found a excellent inventory selection of the year and model vehicle that we were seeking. The salespe It was our first exposure to this dealership. We found a excellent inventory selection of the year and model vehicle that we were seeking. The salesperson was knowledgeable and took us to the 3-4 cars that most matched our requirements, and greatly assisted the decision making process. We found a fairly priced car based on our prior Kelly Blue Book investigation and our online review of other area dealerships and private sales. We purchased the car the same day, a rarity for us. We are extremely pleased with our purchase. The salesperson, sales manager, and various other staff members made the process simple and easy. We highly recommend this dealer for your consideration. More

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They Found me a Gem It was an overall great experience. The sales team really made sure all of my needs were met as they processed the paperwork. I would gladly buy my It was an overall great experience. The sales team really made sure all of my needs were met as they processed the paperwork. I would gladly buy my next car from them and recommend anyone to give Hyman Bros a try. More

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unexpected blessing i went after work to have my trade vehicle appraised at 3.45 pm. wasn't expecting to be leaving in my new Lexus vehicle. the wait wasn't long too my i went after work to have my trade vehicle appraised at 3.45 pm. wasn't expecting to be leaving in my new Lexus vehicle. the wait wasn't long too my surprising, and Joe Taylor, brad, and sterling were up to par with getting me in that vehicle, they never came back with toggling decisions, they told what to expect and it happened. right on Guys. More

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Fast and frindly They treated me good.Made a good offer on my trade in.Got us in and out fast.Explained every thing to me.Made sure I understood. They treated me good.Made a good offer on my trade in.Got us in and out fast.Explained every thing to me.Made sure I understood. More

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Clean car, great service....ask for Joe Taylor Joe went above and beyond to make sure my car was perfect before leaving the lot. He did a really good job of representing Hyman Brothers! Joe went above and beyond to make sure my car was perfect before leaving the lot. He did a really good job of representing Hyman Brothers! More

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Return buyer Good service. Joseph was very helpful and financing got me a very good rate. Purchased extras and the work was done on time. Good people. Good service. Joseph was very helpful and financing got me a very good rate. Purchased extras and the work was done on time. Good people. More

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Buy a car in a day. Showed up with a few requirements for a car and Joe printed out 6 cars and we went and looked. While looking Joe showed me others I might like. With h Showed up with a few requirements for a car and Joe printed out 6 cars and we went and looked. While looking Joe showed me others I might like. With his help I narrowed it down to 2. I picked 1 and was done. That simple. More

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Car Purchase Great personal service. Really care about the overall customer experience. Very knowledgeable, helpful and patient when dealing with customers. Seem t Great personal service. Really care about the overall customer experience. Very knowledgeable, helpful and patient when dealing with customers. Seem to always go the extra mile for complete satisfaction. More

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