Joe Thomas

Joe is the best salesperson and was very helpful and explained all options. Dealership is good and manager was helped to understand to lease. Finance is worst, they never return my calls. I just explained all options. Dealership is good and manager was helped to understand to lease. Finance is worst, they never return my calls. I just called it always goes to voice mail. I signed for wear and tear protection and called for cancellation next day, 2nd, 3rd and 4th and left voice mail each time. I went to pick up car on 4th day then person (claimed from finance) said I can cancel but they will only refund check after end of lease. I contacted company "Protective" and they said they return check to dealer in 6 to 8 weeks. I don't understand why dealer is keeping money for service which was already cancelled. Nothing specified in documentation such as will be paid only end of lease. I don't recommend based on my experience especially with finance. I am planning to report in BBB if I am not going to refund my money for service which was cancelled. More

Report | Print

Highest rating for Joe Thomas, the salesperson for my new Honda Accord purchase. Joe was knowledgeable, patient, and went out of his way to make the process efficient and stress-free. He was readily availabl Honda Accord purchase. Joe was knowledgeable, patient, and went out of his way to make the process efficient and stress-free. He was readily available for follow-up questions after my purchase, as well. Joe's manager, Juldeh, and the finance associate, Rich, were also kind and helpful with my decision making. Thank you from a happy customer! More

Report | Print

They are amazing, friendly, great guy’s and really they make me happy , it’s amazing experience with them make me happy , it’s amazing experience with them More

Report | Print

Mr Thomas was very helpful, got us a great deal and kept in touch, helping out throughout the process. in touch, helping out throughout the process. More

Report | Print

I went to several Honda dealers before I ended up at Boch. Should have skipped all of them and gone straight to Boch. They were willing to make a deal on price where as all of the others wouldn’t. Joe T Boch. Should have skipped all of them and gone straight to Boch. They were willing to make a deal on price where as all of the others wouldn’t. Joe Thomas was the sales person that took care of me and I couldn’t have asked for a nicer guy. He took the time to explain every thing clearly and handled all the paper work with ease.Hands down best experience I’ve ever had buying a new car. I was in and out in an hour and half. More

Report | Print

Joe Thomas did a great job! We were very pleased with his attentiveness and diligence throughout the process. The finance department was also very quick and thorough since we were in a rush to get back home attentiveness and diligence throughout the process. The finance department was also very quick and thorough since we were in a rush to get back home and relieve the babysitter More

by DANIELGHEYMA Verified Customer Verified Customer

Report | Print

Like every Honda dealership in my experience so far, this one proves that everyone who works at the sales level of Honda is hopelessly inept. My husband and I came in to swap two leased vehicles. We knew wha one proves that everyone who works at the sales level of Honda is hopelessly inept. My husband and I came in to swap two leased vehicles. We knew what we wanted, didn’t need to test drive, have great credit, etc. It took Joe and his incompetent fellow yahoos 3.5 hours to get our paperwork signed. What could they possibly have been doing during that time in an otherwise empty dealership? During hour 3, manager on duty came by to thank us for getting 2 cars, then promptly did absolutely nothing to speed the process. Our cars weren’t even ready to go at that time—we had to come back 3 hours later to pick them up. Now, I’ve brought one of the cars in for an inspection and I’m told it’s going to take AN HOUR to complete this task, which takes approximately 15 minutes at any decent local garage. I genuinely thought Prime Honda was the waiting room to xxxx, but now I see that Boch Honda is the antechamber to the devil’s private quarters. Save yourself immense frustration and annoyance and just use an app to buy your next vehicle. I know I will. More

by IrritatedByIncompetence Verified Customer Verified Customer

Report | Print

We had a good experience. Majority of research done online, appointment made and Joe Thomas took care of the rest. I appreciate his low key, no pressure style. Finance Mgr was good too. Felt the trad online, appointment made and Joe Thomas took care of the rest. I appreciate his low key, no pressure style. Finance Mgr was good too. Felt the trade was at the very lowest end of acceptable. More

by EONY.T.SAVAGEAY Verified Customer Verified Customer

Report | Print

Me and my family have been coming here for about 20 years and we never had any complaints. By now we feel like we doing business between families and we never had any complaints. By now we feel like we doing business between families More

by WILDLARA809 Verified Customer Verified Customer

Report | Print