Joel Alexis
Joel Alexis at Easterns Automotive Group of Laurel

Joel Alexis

General Manager

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

Contact Me
5.0
27 Reviews

HowardU Grad originally from Chicago born in NY that lives in DC who so happens to be an Exec in the Automotive Industry 🇭🇹🇹🇹

Dealership Experience

1 yr, 2 mos

Industry Experience

14 yrs, 1 mo

Specialties & Trainings

Customer Service

5.0

27 Reviews

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27 Reviews of Joel Alexis

August 02, 2025

Dealership Rating
Employee Rating

Lorenzo was awesome. At first we didn’t like the cars we drove so he had 2 others brought to the location the next day and we purchased one! Great customer service along More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Joseph

Aug 04, 2025

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

August 02, 2025

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Employee Rating

I am very happy and pleased with this dealership. I was angry and frustrated but they put me in an affordable car. More

by Dherbert078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

July 31, 2025

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This is my best experience yet with a dealership! Everybody is super friendly and when I say they worked hard, they worked hard to ensure that I left with a car. Lorenzo was my sales person and him a More

by Toniw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

July 29, 2025

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Absolutely love the car that I wanted it was a process but well worth it thank u very much More

by Rshaquelle93
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Jul 30, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

July 26, 2025

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Mr. Rich was very positive about me driving home in my nice ride today. He also shared some valuable life lessons with me regarding marriage, self-identity, self-esteem, etc. He got me in a Black on Black More

by tommiebroadwater3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Kemp

Jul 28, 2025

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

July 21, 2025

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Employee Rating

The dealer was really responsive and the associates were very helpful in finding a car that worked and were more than willing to price match far outside the local market. More

by Vanleeuwencodey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryl mayzck

Jul 22, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 20, 2025

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Great customer service and great selection of vehicles. Prices aren’t bad as well. I would definitely recommend for your next Vehicle. Sales rep Darryl is awesome. More

by rammax1387
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Lall , Darryl Mayzck

Jul 21, 2025

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

July 12, 2025

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Very professional and high class auto dealer , looking forward to purchasing more vehicles in the future More

by ray9999999us
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 14, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 03, 2025

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Employee Rating

We worked with Eddy J. He was very friendly from the start. Took his time and showed us our options. Asked the right questions as far as our preferences are concerned and t More

by agarciag1
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Jovel

Jul 07, 2025

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

June 29, 2025

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Employee Rating

Joel provided exceptional service professional, honest, and caring. Best car-buying experience I’ve ever had! More

by tionna.veney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

1

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