Joel Tamez

Salesman did not handle my situation professionally. The vehicle that I purchased had a bad oil leak and the air conditioner stopped working the second day I had it. It leaked oil on my new driveway. I The vehicle that I purchased had a bad oil leak and the air conditioner stopped working the second day I had it. It leaked oil on my new driveway. I had to have it towed back to the dealership. I didn’t hear once from the salesman. He did not follow up or checked on the vehicle for me and I receive no phone call or text from him (he knew my van was in the shop) I also didn’t get a call from anyone to let me know that my vehicle had arrived and or followed up with me. I had to call several times and couldn’t get in touch with anyone to give me answers about my vehicle. It took at least 3 to 4 days before Josh, in service, excepted my call for him to tell me, they’re working on my van, that’s it! I was made to feel as if i was a burden when i was the one being put out. It wasn’t until I heard from Sarah (very pleasant) the Service manager that I started getting answers and steps were taking to work on solutions. Overall, a bad experience and thanks to your salesman and mechanic your company lost respect and credibility with me. More

by Robert Sherman Verified Customer Verified Customer

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Very nice buying experience. Joel is a great salesman, and the manager was very nice and not too pushy. I usually hate car buying, but this team was professional, the transaction Joel is a great salesman, and the manager was very nice and not too pushy. I usually hate car buying, but this team was professional, the transaction was smooth, and I'm very happy with my car choice. Joel even warned me Alpha Romeos can have frequent mechanic visits. He was honest, which is refreshing. I still bought the car. More

by Brooke Verified Customer Verified Customer

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Service was quick efficient knowledgeable. Carlos was fantastic, bright pro client. The business office made everything easy Carlos was fantastic, bright pro client. The business office made everything easy More

by DOCO50 Verified Customer Verified Customer

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Service was great. I was treated like a real customer. Some places you go to don't get treated like a customer, just a number. Enjoyed it. I was treated like a real customer. Some places you go to don't get treated like a customer, just a number. Enjoyed it. More

by mick6 Verified Customer Verified Customer

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Ariggo had what I wanted and were fair in negotiation. Joel was very courteous and helpful. Joel was very courteous and helpful. More

by hykru Verified Customer Verified Customer

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Abysmal at follow up. Three month warranty is a joke. Service mgr said he couldn’t tell me if my issue was covered until after I paid over $250 for diagnostics. Said he do Three month warranty is a joke. Service mgr said he couldn’t tell me if my issue was covered until after I paid over $250 for diagnostics. Said he doesn’t have a copy of the warranty. Makes one wonder how he determines whether a repair is covered or not. Second and last deal with anything Arrigo. More

by rkaoneal Verified Customer Verified Customer

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Friendly, easy to talk to. Gave us multiple options. Test drive was nice Great staff!!!!!! Gave us multiple options. Test drive was nice Great staff!!!!!! More

by jaguars1108 Verified Customer Verified Customer

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Dealership is clean and organized. Staff is friendly and willing to work with you. Showed us many different options Staff is friendly and willing to work with you. Showed us many different options More

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Everyone was very nice and professional BUT when I received my first invoice I noticed the amount and interest rate is not was I was told. I have an issue with that. A. Cecchi received my first invoice I noticed the amount and interest rate is not was I was told. I have an issue with that. A. Cecchi More

by GALAXIE4686 Verified Customer Verified Customer

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Overall good experience with this dealership. Team was great to work with and all were very nice. Team was great to work with and all were very nice. More

by popelca2000 Verified Customer Verified Customer

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