Joelle Maselli | Page 2

Loved the service and timing was perfect Service guy was great,,, gardy was very professional and they took me as soon as possible I would recommend them to everyone that I know Service guy was great,,, gardy was very professional and they took me as soon as possible I would recommend them to everyone that I know More

by SINDADBENTLEY555 Verified Customer Verified Customer

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Forgotten Customer Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my car was done. The cashier had to look to see if she had my paperwork. My receipt and keys were in a drawer! My car had only taken 50 min. I had been there for 2 hours by this time and no one had bothered to call my name. There was a big WAITING on my receipt. The sales manager and come in the reception area and looked right at me several times. When I told the cashier she said “What do you want me to do?” I asked for a manager. She called 3-4 times and no one came. I then found out she was calling the sales manager. I asked for the general manager and she said I would have to go to the front. I did and the receptionist called someone who said that no one could see me. I waited over 2 hours while my car was sitting out in the parking lot and no one bothered to tell me or even call me (my phone # was on the receipt that was in the drawer. And then no one had the decency to come and apologize. I work all week and I know that I will have to wait a little longer on a Saturday. So I was patient. But I sat for no reason. I have two Volkswagens and I will definitely not be bringing them back. I hope that no one else is Ever treated the way that I was. More

by neltner3 Verified Customer Verified Customer

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Great as usual It’s always been a great experience. Even if you go for an unfortunate event the service makes it makes it a good experience. Thank you It’s always been a great experience. Even if you go for an unfortunate event the service makes it makes it a good experience. Thank you More

by BRUMMER.PLATZ Verified Customer Verified Customer

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Passat Service Great staff, very welcoming and accommodating. Helped me understand the features in my car even though I did not purchase it at this dealership. Gre Great staff, very welcoming and accommodating. Helped me understand the features in my car even though I did not purchase it at this dealership. Great service. More

by jaimenavaro Verified Customer Verified Customer

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Great response service Great response time,friendly service kept me informed, called and let me know the process of my vehicle at always kept me feeling so involved Great response time,friendly service kept me informed, called and let me know the process of my vehicle at always kept me feeling so involved More

by Mj5832233 Verified Customer Verified Customer

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Great car buying experience. Car shopping is always an unpleasant experience. But not at Gunther VW. Everyone is so nice and welcoming and answers all your questions. It was a ple Car shopping is always an unpleasant experience. But not at Gunther VW. Everyone is so nice and welcoming and answers all your questions. It was a pleasure coming here and I’m completely satisfied with my Tiguan. More

by Kids Verified Customer Verified Customer

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The best car buying experience I ever had Easy fast and well taken care of. David Ferri was Great and well knowledgeable let me know everything that I needed to know and gave me the best pri Easy fast and well taken care of. David Ferri was Great and well knowledgeable let me know everything that I needed to know and gave me the best price possible Great experience More

by JEROME05099 Verified Customer Verified Customer

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Enjoyable, fast, and honest Alex K greeted me at the door, I told him I was looking to leave with a car that day. He immediately helped me find a car that was to my liking (colo Alex K greeted me at the door, I told him I was looking to leave with a car that day. He immediately helped me find a car that was to my liking (color, interior, car features, ect) even pulled up a couple different versions and colors & was willing to have one shipped down from northern Florida and have it the next day . I chose the 2019 Jetta SEL they had on site. I’m in love with the car. Took it back to get tinted which was on the house Alex again greeted me at the door. Called me afterwards to make sure everything was going good & I was adjusting to the new car well. More

by jassytheg Verified Customer Verified Customer

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Excellence in customer satisfaction. I am very satisfyñied. The representative was very polite and my car runs fantastic. They worked in a timely matter. Drew offered me advice on where t I am very satisfyñied. The representative was very polite and my car runs fantastic. They worked in a timely matter. Drew offered me advice on where to find a good service for a small damage in my car due to a recent accident. More

by SUSANA.THOMPSON12 Verified Customer Verified Customer

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Excellent service I am very happy with the service at Delray Dealer. I always go there because they are very kind and nice. They treat you like home. I really recommend I am very happy with the service at Delray Dealer. I always go there because they are very kind and nice. They treat you like home. I really recommend it for everyone. More

by LUZ_BLANCO Verified Customer Verified Customer

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